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Guest Sales Expert

Company: European Wax Center - Shorewood
Location: Joliet
Posted on: November 24, 2020

Job Description:

Guest Service Expert also known as Guest Service Associate (GSA)--at European Wax Center!Check out this video to learn more about our European Wax Center Values:--https://vimeo.com/125682059/48efcabe67As a--Guest Service Associate you are the- Director of First Impressions!We are looking for an outgoing, positive, professional, well-spoken candidate that is guided by honesty and integrity! Someone who enjoys interacting with guests while delivering outstanding customer service.A natural born sales person who is motivated to earn UNCAPPED commissions and bonuses.A dynamic individual who values guests and associates alike while thriving in a fast paced environment.We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out.As a Guest Services Associate, you'll have the drive and dedication to hit the ground running.Our comprehensive training will teach you all the secrets to Revealing Beautiful Skin.Benefits:

  • Health insurance
  • Dental insurance
  • Employer matching 401k
  • Competitive pay structure
    • Hourly Wage
    • Wax Pass Sales Commission
    • Bonus--
    • Career Growth
    • Discount on products and servicesKnowledge and Skill Requirements:
      • Goal and Sales oriented - sales experience preferred
      • Ability to work flexible days and hours.
      • Ability to work weekends.
      • Ability to receive and implement feedback.
      • An ability to work independently with limited supervision.
      • Ability to work in a fun, fast-paced environment.
      • A professional appearance at all times.
      • Self Motivated to be the best
      • Fully understands the importance of hospitality and great customer service
      • Exceptional multi-tasking skills
      • Reliable transportation and Punctuality is a mustJob Duties:
        • Selling wax passes to all guests
        • Responsible for all opening and closing procedures of the center
        • Managing the flow of guests in and out of the center and assisting with questions as needed
        • Managing the Reservation Book regarding the guest's requests and associate's availability
        • Educating all guests on benefits and savings of Wax Passes and consistency with waxing
        • Educating all guests on European Wax Center's product portfolio, Strut 365TM and demonstrating products on guests
        • Maintaining the front of the center, including, but not limited to, restocking product shelves and refilling brochure and card holders
        • Educating guests on current in-center promotions
        • Responsible for checking their schedule on a monthly basis
        • Arriving to work on time wearing the appropriate dress code and name tag
        • Responsible for following all corporate policies and procedures
        • Participate in all weekly or biweekly Strut Sessions--
        • Utilizing Strut Bloomfire as a resourceTo apply:Email contact information, hours of availability and resume in Microsoft Word or PDF format to Mackenzie.ferguson@waxcenter.com, or by responding to this post.Visit the company website at www.waxcenter.com for more information.Job Type: Part-time and Full-timeHours per week:
          • Part Time- (3-4) six hour shifts per week (One weekend day is required)
          • Full Time- (5) six hour shifts per week (One weekend day is required)Pay Frequency:
            • Bi- weeklyThis Job Is Ideal for Someone Who Is:
              • Dependable -- more reliable than spontaneous
              • People-oriented -- enjoys interacting with people and working on group projects
              • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
              • Detail-oriented -- would rather focus on the details of work than the bigger picture
              • Achievement-oriented -- enjoys taking on challenges, even if they might fail
              • High stress tolerance -- thrives in a high-pressure environment

Keywords: European Wax Center - Shorewood, Joliet , Guest Sales Expert, Sales , Joliet, Illinois

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