Sr. System Administrator/Analyst

Company: Joliet Junior College
Location: Joliet
Posted on: March 16, 2023

Job Description:

Position Title: Sr. System Administrator/Analyst Job Description: POSITION TITLE: SR. SYSTEM ADMINISTRATOR/ANALYST
STATUS: Full time
DEPARTMENT: Application Support Services
DIVISION: Information Technology
CLASSIFICATION: Exempt
UNION: Non-union
REPORTS TO: Director, Enterprise Applications
PLACEMENT: Professional, grade S12
MINIMUM PAY RATE: $72,918 annually

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background.

Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. POSITION SUMMARY
The Sr. System Administrator/Analyst is responsible for the hands-on leadership of the business system portion of the Enterprise Application Team. They are responsible for the leadership and support of installing, maintaining, and monitoring all the hardware and software required to run the college's multiple administrative computer systems. This position is the main technical support for the Enterprise Resource Planning (ERP) business system's application development staff. This position works with vendors, faculty, and staff to lead and accomplish the college's goals through the use of the ERP system(s) and other critical business systems in the enterprise. ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.Lead the business system team's efforts and prioritize projects and activities. Supervise business system team staff and conduct performance appraisals according to college Human Resource (HR) policies and procedures.
2.Lead and provide primary backup to install, configure, troubleshoot, and monitor hardware/software applications in support of the college's ERP system and maintain interfaces to other mission critical systems.
3.Lead and provide primary backup to maintain and manage administrative computer operating system(s) including Windows and UNIX, storage, web-based systems, and their associated applications.
4.Lead and perform system maintenance during scheduled downtime window. This could include evenings, weekends and any non-business hours as needed.
5.Provide technical support to application developers and end users as needed.
6.Lead application system security as well as adding and removing users.
7.Lead efforts to establish and maintain test/development environments as needed by IT and key college staff.
8.Document work processes and use change control procedures to manage any changes made to production systems.
9.Lead efforts with vendor(s) on ERP related hardware and software projects including coordinate user signoff of software release testing and change control
10.Maintain competency in emerging technologies related to the college's ERP systems.
11.Participate in the department and college's goals and objectives.
12.Perform related duties as assigned. MINIMUM QUALIFICATIONS
1.Bachelor 's Degree or equivalent work experience.
2.Five (5) years of applicable system administration experience.
3.Experience with Educational ERP and other business systems, Microsoft SQL databases and web-based technologies.
4.Excellent leadership, problem solving, writing, interpersonal, and communications skills; capable of managing multiple simultaneous projects/initiatives; self-motivated, goal oriented, and very customer focused.
5.Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence.
6.Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well-being, innovation and quality. PREFERRED QUALIFICATIONS
1.Experience in the administration, support and/or development of Workday Business Systems especially in a higher education environment is highly desired
2.Administration experience with Ellucian Colleague ERP software, WebAdvisor, and portal.
3.Working knowledge/administration of Unix systems and databases, especially AIX and Unidata.
4.Expertise in a number of the following: Data Analytics, E-Commerce and Cashiering Systems (especially Nelnet), Academic Success Tracking (especially EAB Navigate), Room and Resource Scheduling (especially CollegeNet), Imaging Systems (especially ImageNow), LMS (especially Canvas), sftp, ssh, VPNs, scripting, Web Applications, Installing Windows software, and Backup and Restore support.
5.Experience with leading a team while providing hands-on (technical and functional) support in a hybrid environment.
6.English and Spanish verbal and written communication proficiency.
7.Demonstrated multicultural competence. PHYSICAL DEMANDS
1.Normal office physical demands on a daily basis.
2.Position may need to lift computer equipment, 25 pounds or more.
3.Ability to travel between campus locations.
4.Occasional travel for training/conferences is possible, both in state and nationally. WORKING CONDITIONS
1.Duties are performed indoors in the usual office environment.
2.Required use of computer equipment needed to accomplish system administration and related activities.
3.Some tasks may require evening and non-business day hours and/or remote access. PLEASE INCLUDE THE FOLLOWING ITEMS WITH YOUR APPLICATION: * Resume * A cover letter with your interest in being considered for the position. * Unofficial Transcripts (must be included) Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40

Keywords: Joliet Junior College, Joliet , Sr. System Administrator/Analyst, Professions , Joliet, Illinois