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Gateway Manager

Company: Pilot Freight Services
Location: Joliet
Posted on: September 24, 2022

Job Description:

Gateway Manager

Pilot has the best employees in the transportation and logistics industry!

Why Pilot?

  • Onsite
  • 401K - Benefits
  • Must have TSS/TSA Knowledge
  • Weekly Pay

    Essential Functions:

    • Oversee and assist as needed with the coordination of air export/import shipments by providing rates, booking (via e-mail, airline web based bookings and telephone), and tracking
    • Work closely with team members to meet or exceed all customer service requirements
    • Develop and maintain positive internal customer (station and international partner) relationships
    • Communicate effectively with stations, overseas partners, airlines and team members
    • Accurate understanding of data and system entry
    • Resolve customer service and vendor issues
    • Involvement in and oversight of all aspects of air gateway operations
    • Ensuring adherence to all regulations, policies and procedures as required. This includes all safety regulations and requirements as well as federal, state, and local laws and ordinances
    • Developing a business plan for the gateway's territory in conjunction with management
    • Assisting with the hiring, training, and conducting regular performance reviews as needed for all air gateway employees
    • Provides orientation and on-the-job training for subordinates and ensures authority and responsibility for each position are defined and understood
    • Maintains appropriate communication within and is responsible for timely and regular field communications
    • Assumes other activities and responsibilities as directed by the International Operations Director
    • Other duties as assigned

      • Position requires a multi-tasking individual with strong organization, leadership and management skills
      • Ability to work flexible hours
      • Must have strong written and verbal communication skills and strong computer skills
      • Good working understanding of TSA and IATA regulations and requirements a plus

        If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you!

        Effective August 18, 2021 Pilot will be mandating that all new hires are vaccinated against the COVID-19 virus before starting work at any of our locations. Our definition of fully vaccinated for purposes of new hire is as follows: In compliance with CDC guidelines, individuals will be considered fully vaccinated and eligible to begin work as follows:
        • 2 weeks after their second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or
        • 2 weeks after a single-dose vaccine, such as Johnson & Johnson s Janssen vaccine

Keywords: Pilot Freight Services, Joliet , Gateway Manager, Professions , Joliet, Illinois

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