On-Site Technician - Production Equipment (Digital Service Engineer)
Company: Canon Solutions America, Inc.
Location: Monee
Posted on: May 15, 2022
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Job Description:
US-IL-Monee Canon Solutions America, Inc.Requisition ID:
26275Category: Field ServicePosition Type:
Full-TimeOverviewSpotting a solution and fixing a problem is a
tremendous technical skill-set. It requires diligence,
determination, and a knack for knowledge. Does this sound like you?
If so, Canon Solutions America, an innovator of technology,
solutions, and services, wants to meet you. We're ready to bring
aboard individuals who strive for excellence in operational,
maintenance, and networking support to help our valued customers
with basic technical expertise of Canon-supported products -
production equipment. ResponsibilitiesWe're actively seeking an
individual to:- Diagnose basic mechanical, software, network, and
system failures using established procedures.- Service and repair
designated equipment to Canon standards and specifications.-
Maintain working knowledge and aptitude of multiple product groups.
This includes basic aspects of troubleshooting and diagnostics. -
Meet and exceed customer demands by providing efficient,
responsive, and accurate Field/Shop/on-site maintenance.- Properly
maintain all technical information, Field Service Reports, Expense
Reports, and Canon property assigned.- Maintain all technical
information and Canon property assigned and provide direction to
less experienced technicians.- Provide the solutions of escalated
technical and/or customer service-related problem areas for any
territory requested. QualificationsPlease note: this is
customer-facing role, and requires compliance with customer
policies and protocols, which may include COVID-19 vaccination and
other measures relating to COVID-19.We're looking for a dedicated
individual with:- HS Diploma, GED, or equivalent experience
required, plus 1 to 2 years of related experience.- A basic
understanding of internet environments and the ability to complete
the PDIF (Printing and Digital Imaging Foundations) new-hire
class.- The ability to travel (valid driver's license and
acceptable driving record necessary).- The capability to work in a
24/7 environment, while shift rotations.- Required to take all
necessary steps to obtain security and/or other clearances required
by customers to enter the customers' premises.- Must be able to
lift 50 pounds and be active more than 50 percent of the time
(walking, standing, stooping/kneeling). Company OverviewAbout our
Company - Canon Solutions America, Inc. empowers companies of all
sizes to succeed by supplying market leading enterprise,
production, and large format printing solutions, supported by
exceptional professional service offerings. With unwavering
dedication to promote professional innovation, Canon Solutions
America, Inc. helps drive sustainability, nurture efficiency, and
regulate costs through the unification of comprehensive digital and
traditional printing and document management solutions. As a wholly
owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is
headquartered in Melville, NY and has sales and service locations
across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which
earned approximately $30.4 billion in global revenue in 2020, ranks
third overall in U.S. patents granted in 2020 and was named one of
Fortune Magazine's World's Most Admired Companies in 2020. Canon
Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
available at We comply with all applicable federal, state and local
laws, regulations, orders and mandates, including those we may be
required to follow as a federal government
contractor/subcontractor. We are an EEO/AA employer.
Minority/Female/Individuals with Disabilities/Protected Veterans.If
you are not reviewing this job posting on our Careers' site , we
cannot guarantee the validity of this posting. For a list of our
current postings, please visit us at .#CSA Posting Tags#LI-EF1
#PM20PI177192844
Keywords: Canon Solutions America, Inc., Joliet , On-Site Technician - Production Equipment (Digital Service Engineer), Professions , Monee, Illinois
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