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Field Service Industrial Electrician - Sheetfed / Sheet-Fed

Company: Heidelberg USA, Inc.
Location: Joliet
Posted on: January 12, 2022

Job Description:

At Heidelberg, we have a historical reputation for quality people and quality work. Today, our goal remains unchanged. Heidelberg is the gold standard in the printing industry for over 170 years and our employees are a large part of our proud heritage. We recognize that our people make the difference - every day. Each of us has an important role to play for the present and future growth of Heidelberg. We are now hiring a Field Service Electrician - Sheetfed for the Central region in the US. While this role involves travel, preferred home location is Milwaukee, WI, Chicago, Il., or surrounding areas. Field Service Technician, Electrical is responsible to troubleshoot and repair electrical /electronic problems on Heidelberg Printing Presses, Color Measurement Systems, basic computer networks and accessories/peripheral systems including hardware and software. Maintain excellent customer satisfaction by troubleshooting, repair and if necessary, escalation of ongoing technical issues in a timely manner. Primary Duties are as follows: Excellent customer relationship skills Use electronic testing equipment, wiring diagrams and applications/tools available on the company's laptop Service and troubleshoot industrial electrical controls Escalate verbally and via email difficult to solve problems to the technical support group in a timely manner. Work with the installation team to install and commission new equipment Use product knowledge to communicate clearly, verbally and written, both internally and externally Complete all paperwork in a timely manner (i.e., expenses, time sheets, escalation reports, SS36 related reports, online training courses, car maintenance Regular attendance and timeliness are expected. There may be times that overtime, or weekend work will be critical functions of the job Minimum Qualifications: Associates degree or vocational apprenticeship Job related work experience; 5 to 7 years Skills Required: Basic personal computer skills MS Word and Outlook iPhone used for work orders, intranet service point and other internal service documents Must be authorized to work in the USA without sponsorship. Travel: Travel is required; continually (67 to 100%) Company Benefits: 401(k) Pre-Tax Savings Plan with Employer Match Medical, Vision and Dental plans offered Company paid Long-Term Disability Coverage and Group Life Insurance 9 Company paid holidays: 4 floating holidays Vacation, Sick and Personal paid time off #ZR

Keywords: Heidelberg USA, Inc., Joliet , Field Service Industrial Electrician - Sheetfed / Sheet-Fed, Professions , Joliet, Illinois

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