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IT Onsite Technician

Company: Hemmersbach Nordamerika
Location: Chebanse
Posted on: January 13, 2022

Job Description:

IT Onsite TechnicianBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.Your TasksWe are seeking candidates for an opportunity as an L2 onsite desktop technician. The position is on-going and for 40 hours a week. The technician will deliver the user support for the maintenance of the End-Users at our customer's location.Standard working days: Monday to Friday, 8 AM to 5 PM local time excluding bank holidays.Scope includes support for end-user
Break/Fix Activities
Software Defects
General Software Support
Hardware troubleshooting
Smarts Hands ServiceOur RequirementsTroubleshooting hardware, software, operating system issues and problems and fixing the issues without affecting / violating the hardware warranty or customer security compliance requirement.
Hands on experience in installing, troubleshooting and fixing desktop, printer, laptop and other computer peripheral hardware problems.
Basic knowledge of networking to perform smart hand activity under instruction-based activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Good written and oral communications skills with clients and management. Good people skills.
All onsite engineers will adhere to workplace health and safety policy
All onsite engineers will adhere to workplace access control standard
Ability to work with deadlines and complete tasks on time.
Good to have - knowledge in AD for all Service Provider personnel's
Good to have - knowledge and experience on software and OS deployment using SCCM or other deployment technologies for all Service Provider Personnel's
Level 2 Technician should have A+ Certification or similar, OEM vendor training, and a minimum of 3 year's experience across multiple device platforms, customer service training.Your BenefitsWe are now offering a $1,000 signing bonus payment to the candidates that pass the drug screening and do not have any violations during the first 6 months on the job
Additionally, we offer a support package that includes:Medical coverage
Dental & Vision coverage
Life Insurance
Short & Long Term disability insurance

Keywords: Hemmersbach Nordamerika, Joliet , IT Onsite Technician, Professions , Chebanse, Illinois

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