Dietary Patient & Guest Service Associates - Full Time
Company: Saint Joseph Health System
Posted on: November 15, 2019
JOB SUMMARY Minimum: $12.00 - Maximum $14.66 Responsible for
providing services to ensure that patient, visitor and staff
nutritional requirements are met. Responsible for replenishing
nourishments/floor stock; preparing cold and hot food items,
working tray line/room service line, dish-room, patient tray
delivery, operating cash register, managing money, serving
cafeteria guests, catering service, cleaning and taking
temperatures as required. JOB DUTIES 1. Actively demonstrates the
organization's mission and core values, and conducts oneself at all
times in a manner consistent with these values. 2. Knows and
adheres to all laws and regulations pertaining to patient health,
safety and medical information. 3. Prepares hot and cold food
according to recipes and time requirements for patients and
cafeteria, consistently following recipes, including measurement
and ingredients. Ensures that food meets established guidelines for
temperature, quality, appearance, and modification of texture. 4.
Follows HACCP guidelines and meets standards set by ISBH and JCAHO.
5. Serves and stocks cafeteria/cafe utilizing correct and
consistent portion control. 6. Assists patients with meal,
accurately inputting patient meal orders in accordance to dietary
restrictions. 7. Tracks/tallies meal production, floor stock,
snacks and tube feedings. 8. Handles money using proper cash
procedures. Operates cash register appropriately including cash and
charge transactions. Stocks cafeteria/cafe paper and food items. 9.
Responsible for retrieving dirty dish carts from patient floors.
Washes dirty dishes, pans, trays and utensils operating automatic
dish machine safely. Keeps breakage to a minimum, cleans area and
removes garbage in department and organizes clean dishes into
appropriate racks and area.-- 10. Responsible for delivering
patient trays in a courteous, accurate and expeditious manner.--
11. Prepares catered food in a timely manner per recipes and
portion control. Delivers food and sets-up functions according to
requisition. Cleans up after events and tracks event costs and
charges as appropriate.-- 12. Receives the computerized diet order,
interprets and translates the order into a viable menu and
nourishment order (where needed) for the following day. 13.
Coordinates the referral of patient nutrition information to
Clinical Dietitians for nutritional consultations, patient tube
feeding orders, transfers and discharges, nutrition assistants for
calorie intake consultations and patient menu needs, nourishment
check regarding the up-to-date tube feeding and nourishment orders
and food service production regarding patient menu needs.-- 14.
Communicates effectively with nursing staff, patients/family
members as well as department staff in the interpretation and
delivery of the ordered diet. 15. Weekly and daily cleaning
completed as scheduled.-- 16. Performs other duties consistent with
purpose of job as directed. JOB SPECIFICATIONS AND CORE
COMPETENCIES Education: Ability to read and write and follow
multiple-step processes normally acquired during elementary school.
High school graduate preferred.-- Licensure: None Experience:
Knowledge and experience in food service desired. On the job
training provided. Other Job Requirements: Attitude: Maintain
consistently high customer responsiveness in day-to-day encounters,
and use practical problem solving to enhance service. Appearance:
Maintains a professional appearance by following dress code
policies and wearing identification badge correctly at all times.
Safety Awareness: Demonstrates knowledge of all SJRMC, Inc. codes
and is aware of MSDS manuals and all department and hospital
policies and procedures. Sense of Ownership: Take pride in this
organization, live the values as set forth by the organization,
accept the responsibilities of your job and adhere to policies and
procedures. Team Building: Promotes and establishes effective
relationships within the department, with other departments,
physicians, and with hospital guests and clients. Communication:
Maintains open communication with all staff and customers in a
prompt and courteous manner. Assigned hours within your shift,
starting time, or days of work are subject to change based on
departmental and/or organizational needs.
Keywords: Saint Joseph Health System, Joliet , Dietary Patient & Guest Service Associates - Full Time, Other , Mishawaka, Illinois
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