Care Supervisor
Company: Help at Home
Location: Joliet
Posted on: May 15, 2022
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Job Description:
Help at Home is hiring a Care Supervisor We offer weekly pay
starting at $15/hr along with a generous cash incentive program
Help at Home is the nation---s leading provider of high-quality
support services to seniors and people with disabilities. Our
clients need us more than ever to continue living independently in
their own homes while staying safe from high-risk facilities. Help
at Home leads the home care industry in protecting our clients,
caregivers and employees. We provide priority vaccine access, a
ready supply of quality PPE, and up-to-date training. Our Care
Supervisors develop and monitor appropriate care plans to ensure
clients receive quality care while serving as the primary liaison
between clients, home care aides, managers, referral sources, and
others directly involved in the client---s care. Care Supervisor
Responsibilities Maintains assigned clients--- files, employee
files and all related paperwork Consistently maintains the
confidentiality of patient/client and agency information, following
HIPAA guidelines relative to handling patient records Provides
direct training Monitors the performance assigned to home care
aides who provide and support patients with personal care to ensure
quality service Proactively communicates schedules and changes with
clients, home care aides, referral sources, team leads, managers
and the branch manager Assigns home care aides based on the
client---s overall needs and Plan of Care Prepares and submits
routine departmental reports as required Records and maintains
accurate documentation of the client---s condition and overall
service Conducts and keeps record of client satisfaction surveys,
client in-home visits, employee evaluations and employee in-service
trainings Appropriately handles client complaints and problems;
documents and reports any significant issues for further attention
or resolution as required Provides education and coaching on
changes to a client---s Plan of Care Maintains positive working
relationships with clients, home care aides, referral sources, team
leads, managers and branch managers Ensures compliance with local,
state and federal laws as well as with company policies and
procedures Performs other job-related duties as assigned Benefits
Help at Home strives to be an employer of choice in your community
and our employees are the foundation of our work. Eligible staff
can enroll in a wide variety of benefit programs, along with
lucrative bonuses in certain areas. We offer a variety of in-depth
training opportunities in order to provide our staff with the tools
to be successful. Help at Home also offers strong career path
possibilities for those employees who are committed to growing
within the organization. Care Supervisor Skills/Competencies
Knowledge and experience At least one (1) year of experience in
healthcare, preferably in-home health or similar operation,
preferred. Basic to moderate computer skills are required. Ability
to multitask and manage multiple responsibilities. Personal
accountability Exercises good health and personal hygiene
practices. Demonstrates reliability and awareness of personal
behavior and its impact on others. Dresses appropriately and
maintains a professional appearance. Must be able to deal
effectively with stress. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential
functions. Interpersonal skills Enjoys working with people. Deals
with conflict in a professional manner. Demonstrates optimism,
enthusiasm and willingness to work constructively with other agency
team members. Demonstrates respect and concern for the wellbeing of
patients and employees. Maintains a positive outlook despite
encountering possible challenges. Leadership Able to supervise
staff and provide necessary feedback to improve overall services.
Identifies and progresses toward meeting personal and professional
goals. Qualifications/Educational Requirements At least 18 years of
age High school graduate or equivalent preferred Ability to read,
write and follow directions Current PPD or chest x-ray if
applicable 2 years supervisory experience Medicaid, Waiver and Home
Healthcare experience preferred Work positively and favorably with
clients, families and staff Demonstrate compassion, responsibility,
and cheerful attitude Care Supervisors must comply with state
background screening requirements. Compensation, benefits, time
off, and bonuses vary by state and location, so please ask for
complete details at your interview.
Keywords: Help at Home, Joliet , Care Supervisor, Other , Joliet, Illinois
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