Lunch Team Member
Company: Jersey Mike's
Location: Joliet
Posted on: May 12, 2022
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Job Description:
Job DescriptionHourly Crew Members are the heart and soul of our
operation! Responsibilities of an hourly crew member are as
follows:
1) Provide outstanding customer service; 2) Engage in casual
conversation with customers ("bantering") 3) Follow proper food
handling and preparation policies and guidelines; 4) Cash handling;
5) Following the Learning Management System Training Program; 6)
Engaging in team work; 7) Following the direction of the Shift
Leaders, Assistant General Managers, and General Managers in the
location in which they work; 8) Come to work every day in a clean,
sharp looking uniform per the uniform guidelines; 9) Engaging in
up-selling at the cash register; 10) Educating our customers about
price increases, loyalty programs, or general questions or
inquiries they may have; 11) Keeping the restaurant clean, stocked,
and welcoming to customers;
A Crew Member is expected to:
1) Move or Transport up to 50 lbs without assistance unless a
medical notation is made whereas any physical disabilities are
covered by the Americans with Disabilities Act or a temporary
doctor's note with a time frame for the restriction on your
ability; 2) Work 25-40 hours per week; 3) Have the ability to get
to and from work; 4) Communicate with the GM/AGM/DM of any issues
they are having; 5) Lead by example in terms of quality of the food
they make, the way they interact and provide customer service.
What we offer you:
1) Support from the Managing Partner/Owner, Three District
Managers, the Director of Human Resources and Talent Acquisition,
the Director of Catering and Marketing, and the Director of
Finances. 2) A career path and opportunity to grow into a
restaurant professional within our organization; 3) Per the
Affordable Care Act, once you have worked for 12 months and
averaged 30 hours a week or more, you are eligible to receive
employer provided medical insurance (50% employer contribution)
This job description is in no way an implied offer of employment,
nor it is a contract for employment. This job description simply
details the role, expectations, responsibilities, resources, and
benefits available to any candidate for the position. Hellcat Subs,
JMML Enterprises, and MCL Group are an Equal Opportunity Employer
and will always provide legally required assistance where
applicable.
At Jersey Mike's, we understand that being the best team on the
planet takes more than just talent. It is a perfect blend of
talent, trust, teamwork, and a shared vision. It's that little
added effort, a splash of extra and unexpected, that elevates
everything we do.
We use eVerify to confirm U.S. Employment eligibility.
Keywords: Jersey Mike's, Joliet , Lunch Team Member, Other , Joliet, Illinois
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