Broadband Specialist I
Company: Mediacom
Location: Morris
Posted on: February 21, 2021
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Job Description:
You'll find all sorts of advantages to joining the Mediacom
family. If you enjoy technology and serving your community, you'll
love Mediacom. Along with that rewarding feeling, you'll be given
the Power to Succeed in your career while enjoying ongoing training
and a generous benefits package designed to be flexible and
relevant to your needs.GENERAL RESPONSIBILITIES:As a Broadband
Specialist I (Field Technician), you will be primarily focused on
new installations of our cable television and broadband services.
You'll drive a company van, go into customer homes, and represent
Mediacom every day to our customers. You'll also learn and perform
a variety of duties including installation, changes of service,
additional outlet installation, disconnection of service, payment
collection, and any special requests customers may have regarding
installation.BENEFITS:You'll get formal training, company vehicle,
company uniforms, tools, netbook, cell phone, health, dental,
vision, generous discounts on services, education reimbursement,
401(k) with company match, pay increases through self-guided study
and more!Note: If this isn't the job for you, maybe you know
someone who'd love it? Send them this job link!SPECIFIC
RESPONSIBILITIES: Makes customer drop installations (exterior and
interior) complete from tap to antenna terminals on customer
equipment in both single and multiple unit dwellings, including
pre-wired units. Performs new connects, reconnects, requested and
non-pay disconnects; adds outlets; installs and/or removes
converters; performs upgrades and downgrades of service. Analyzes
picture quality and judges acceptability of picture delivered
following installation of cable service. Works with connectors,
fasteners and wire and uses hand tools. Uses customary CATV hand
and power tools in performance of job duties. Completes appropriate
paperwork functions as prescribed by system management. Reads
signal levels through use of field strength meter; adds and
subtracts levels in installation problems; installs connectors on
different types of drop cable; maintains proper clearances;
installs tap-off devices. Climb poles with proper equipment (safety
belt, safety strap and climbers), ladders or other structures as
needed. Lifts and carries loads up to 75lbs (including line
ladder); Works within limited confines, such as crawl spaces.
Properly uses, stores and maintains a VOM or DMM to check for
"open" or "short" on line as well as AC and DC voltages. Reads
general drop system layouts from blueprints. Inform customers of
FCC Rules and Company policies as they pertain to customers. Drives
Company vehicles in performance of job duties; uses bucket truck.
Proper vehicle upkeep and maintenance. Generate additional company
revenue through effective sales techniques and by offering
information about product options, sales campaigns and promotions.
Performs other duties such as clean-up and salvage of wrecked out
materials; provides general assistance to other employees as
directed.EXPERIENCE/SKILLS: Entry level; 0 to 18 months experience.
High school diploma or GED required; trade school training
preferred. Valid driver's license; satisfactory driving record
required. General level of mechanical and consumer devices
knowledge. Ability to interact and communicate with customers and
co-workers. Ability to work in high or tight spaces. Ability to
work in all weather conditions and at various heights. Ability to
work flexible work hours, including evenings, weekends, holidays
and overtime as required.PHYSICAL REQUIREMENTS: Strenuous -
Physical effort represented by frequent handling of heavy objects
(approx. 50-100 lbs.) and materials, or heavy hand tools.EOE
M/F/V/DTo apply, please send a copy of your resume to
mia.aeschliman@mediacomcc.comKEYWORDS: Broadband Specialist,
Installer, Technical Operations, Technician, Cable, Construction,
Labor, Telecom, Internet, Install, Home Security, Xtream, Fiber,
Copper
Keywords: Mediacom, Joliet , Broadband Specialist I, Other , Morris, Illinois
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