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Testing Assistant

Company: Joliet Junior College
Location: Joliet
Posted on: December 5, 2019

Job Description:

Education - Associate's Degree - High School Diploma or GED Skills - Front Desk - Clerical Experience - Typing - Communication Skills - Computer Skills Posting Detail Information Posting Date 11/27/2019 Closing Date 12/08/2019 Special Instructions to Applicants This position will not begin until January 2020. Applications review and interviews will not likely begin until after the New Year For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application. All offers of employment are contingent upon the following: - Post-offer, satisfactory results of pre-employment background check - Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College - Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires Application Procedures: 'Apply to this Job at ******************' Joliet Junior College provides equal employment opportunities to all employees and applicants for employment without regards to race, color, ancestry, national origin, gender, gender identity, marital status, sexual orientation, disability, religion, age, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email ********** or call **************. Advertising Summary The recruitment of qualified and diverse faculty and staff is the cornerstone of JJC's commitment to an innovative, collaborative and inclusive educational community. At JJC, we respect the wealth of knowledge and experience each of our employees brings to the workplace. Job Details POSITION TITLE: Testing Assistant STATUS: Part time DEPARTMENT: Testing Services DIVISION: Student Development CLASSIFICATION: Non-exempt UNION: Non-union REPORTS TO: Director of Academic Intervention and Accommodation Services and Coordinator of Testing Services PLACEMENT: Clerical, grade 6B MINIMUM PAY RATE: $18.47 per hour Position Summary To provide a variety of clerical and proctoring duties; to provide professional, effective, and efficient customer service assistance to students, faculty, college personnel, and community members. Serves as proctor under the direction of Director and Department Coordinator; communicates testing needs to the Department Coordinator. Considerable judgment and initiative in adapting work procedures to new situations are required. Work requires knowledge of the policies and procedures within the Department and College Systems, as well as the acquisition and maintenance of all appropriate proctor certifications and/ or credentials. Ability to travel to other campuses and centers is required. ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. Professionally represent Joliet Junior College and uphold the College's core values. 2. Provide exceptional customer service and user support to all visitors including students, faculty, staff, and community members. Assist students and community members with disabilities by providing testing accommodations and general assistance as needed. Answer inquiries and provide information and referrals. Schedule testing and tutoring appointments. 3. Administer and proctor a variety of tests, while maintaining test security of all testing materials. Handle results in a confidential manner. Maintain testing documentation and materials, and complete data entry as per Testing Center procedures. Proctoring duties may take place at any Testing Services location or District 525 high school. 4. Provide technical support to department personnel and students with the use of office equipment. 5. Assist with manual entry and batch uploading of testing scores including but not limited to placement and admissions testing. 6. Troubleshoot testing and tutoring issues for JJC staff, faculty, students, and community members. Work collaboratively with IT to ress minor technical concerns. Keep abreast of technical developments relating to the testing and tutoring operations. 7. Prepare and organize various reports, survey results, records, and files. 8. Organize materials in center to facilitate their use by students. Assist and instruct students in location and use of laboratory materials and equipment. 9. Provide Tutoring and Learning Center receptionist assistance when and where necessary. 10. Participate in staff meetings, in-services, and trainings as may be required. 11. Perform related duties as assigned. Minimum Qualifications 1. High school diploma or equivalent. 2. One (1) year of clerical experience. 3. Basic computer and Internet skills. Working knowledge of modern office practices, machinery, and procedures. 4. Attentiveness to detail, strong organizational skills, initiative, and multitasking ability. 5. Ability to handle sensitive information with professionalism, discretion, and impartiality. 6. Strong verbal and written communication skills, and ability and willingness to work cooperatively with a diverse population. Preferred Qualifications 1. Associate's degree. 2. Two (2) years of clerical and/or receptionist experience in educational environment, preferably working with disabled students in a learning environment. 3. Ability to type accurately. Physical Demands PHYSICAL DEMANDS 1. Normal office physical demands. 2. Ability to travel between campus locations and to community events. 3. Ability to remain calm and organized when testing and tutoring traffic increases. Working Conditions 1. Duties are performed indoors in the usual office or school environment. WORK SCHEDULE: Schedule varies depending on department needs. Testing Services hours are as follows: - Monday - Thursday: 8:00 a.m.-8:00 p.m. - Friday: 8:00 a.m.-4:30 p.m. - Saturday: 8:00 a.m.-12:00 p.m. (Closed on Fridays and Saturdays during the summer) - Hours subject to change during summer, spring break, and during peak enrollment periods. Compliance Announcement ANNUAL CLERY SAFETY REPORT (ASR) NOTICE FIRE SAFETY REPORT (FSA) and MISSING PERSON POLICY (MPP) FOR STUDENTS RESIDING IN 'ON CAMPUS' STUDENT HOUSING Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in 'on campus' student housing is available at the JJC Police Department website : ******************************************* If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at ************. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses. This information is required by law and is made available by the Joliet Junior College Police Department.

Keywords: Joliet Junior College, Joliet , Testing Assistant, Other , Joliet, Illinois

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