Table Games Supervisor

Company: Caesars Entertainment
Location: Joliet
Posted on: December 5, 2019

Job Description:

Table Games Supervisor 19000CPL HARRAH'S JOLIET CASINO & HOTEL - For seven straight years, Harrah's Joliet was named one of Chicago's 101 Best And Brightest Companies To Work For! Caesars Entertainment, is the world's largest provider of casino entertainment, with 50-plus destinations in the U.S., Canada and abroad. Our 60,000 employees are a diverse, committed team of people who strive for excellence each and every day. At Caesars Entertainment, we understand everyone has special talents. We strive to help individuals make the most of their abilities in the pursuit of their career goals. After all, energy, excitement and entertainment are what make Caesars the leader in the hotel and casino industry. Join our team! ESSENTIAL FUNCTIONS: * Provides superior guest service and develops quality players through personal interaction and relationship marketing. * Ensures that all table games employees are providing optimum service to all guests at all times. * Assures the technical proficiency of all table games employees through development and effective training. * Provides direction, guidance and supervision to all employees in the table games department creating an atmosphere which is conducive to a quality work life for the employee. * Possesses knowledge of the Illinois Gaming rules and regulations including Currency Transaction Reporting and implements the same. * Observes and analyzes the integrity of all table games activity. * Mediates and solves problems for guests and employees. * Supervises the appropriate issuance of credit and player tracking, maintains table games bankroll, prepares periodic reports, performance appraisals and responds to customer inquires. * Responsible for building a rapport and coordinating daily functions with support service departments. * Acts as a role model and presents oneself as a credit to Harrah's and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures * Completes all other duties as assigned. REQUIREMENTS: * High School Diploma or equivalent required * Have a minimum of 3 years Supervisory experience preferred * Must have broad knowledge of casino rules, regulations, and procedures, including good game security. * Must be guest service oriented, with excellent employee relation skills. * Must be able to get along with co-workers and work as a team. * Excellent leadership, motivational, and development skills. * Must be flexible in schedule to include nights, Holidays, and weekends. * Must pass SuperLap. * Internal candidates must meet Harrah's Joliet transfer eligibility requirements. JOB DEMANDS: * Must be able to lift up to 50lbs. and frequently lift and/or carry objects weighting up to 25lbs. * Position requires 30% standing, 60% walking, 10% sitting. * Requires some pushing & reaching overhead; frequent kneeling & climbing; very frequent bending, twisting and stooping. * Must be able to maneuver around the casino and other areas. * Position requires manual dexterity to handle and collect cards and chips. * Must be able to work in a fast paced, stressful environment. * Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. * Must be able to respond to touch, speech, smell, aural and visual cues. * Must be able to work in a fast-paced environment involving constant internal and external customer contact. * Must be able to walk and be on feet for long periods of time. * Auditory range must include immediate environment, clear vision for near and medium distances, as well as, good peripheral vision. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks are performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). As a part of Harrah's Joliet Casino & Hotel's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Harrah's Joliet Casino & Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Illinois-Joliet-Harrah's Joliet Casino Regular

Keywords: Caesars Entertainment, Joliet , Table Games Supervisor, Other , Joliet, Illinois