Assistant Transportation Manager

Company: KEX Express
Location: Bensenville
Posted on: April 3, 2026

Job Description:

Job Description Job Description Position Overview / ???? The Assistant Transportation Manager will support the Transportation Manager in overseeing fast-growing B2B and B2C transportation operations, ensuring efficiency, compliance, and service excellence. This role requires a proactive leader with strong operational execution skills, the ability to adapt to rapid business growth, and a customer-first mindset. ????????????,??????? B2B(????)? B2C(????/?????)?? ?????,?????????,???????????????????????????????????????????????,???????????? Key Responsibilities / ???? Transportation Operations / ???? - Assist in daily management of B2B (bulk shipments, contract logistics) and B2C (e-commerce, last-mile delivery) transportation flows. - ???? B2B(?????????) ? B2C(???????) ???????? - Secure capacity with carriers, co-loaders, and trucking partners to support high and peak volumes. - ???????????????,????????,???????? - Monitor delivery timeliness and quality, ensuring smooth handover between warehouse, fulfillment, and transportation teams. - ?????????,????????????????? Customer Experience / ???? - Deliver reliable, cost-efficient B2B services and fast, accurate B2C deliveries. - ?B2B?????????????,?B2C??????????????? - Resolve exceptions and customer escalations with urgency. - ???????????,???????? - Collect and analyze feedback to improve service standards. - ?????????,????????? Vendor & Partner Management / ?????????? - Maintain strong relationships with carriers, 3PLs, and trucking companies. - ??????????????????????? - Assist in contract negotiations and track vendor KPIs. - ????????????????????? Growth & Scalability / ??????? - Support transportation capacity planning for rapid business growth. - ????????,???????????? - Participate in network optimization (multi-warehouse coverage, linehaul planning). - ??????(???????????)? - Prepare contingency plans for seasonal surges and market changes. - ???????????????????? Team Leadership / ???? - Supervise coordinators/dispatchers and ensure SOP compliance. - ???????/????,????????? - Train and mentor team members to build a scalable transportation team. - ?????????,??????????? - Act as deputy for the Transportation Manager when needed. - ???????????? Data & Process Management / ??????? - Use TMS, WMS, CargoWise to manage operations and track performance. - ??????(TMS?WMS?CargoWise)???????? - Analyze transportation cost, route efficiency, and service quality. - ????????????????? - Support finance teams with freight audit and cost control. - ?????????????????? Other duties as assigned. Qualifications & Requirements / ???? - Bachelor’s degree - ???????? - 3–5 years of transportation/logistics experience. - 3–5???/????? - Strong understanding of transportation regulations and market operations. - ?????????????? - Proficiency in logistics systems (TMS/WMS/CargoWise) and MS Office. - ????????(TMS/WMS/CargoWise)?????? - Excellent communication, problem-solving, and leadership skills. - ???????????????????????? - Bilingual English & Chinese strongly preferred. - ?????????? Key Competencies / ???? - Scalability & Growth Mindset / ???????? - Customer-Centric / ???? - Operational Agility / ????? - Leadership / ????? - Data-Driven Decision Making / ?????? Company Description KEX Express is the North American operating brand within the SF and KLN global logistics ecosystem. It focuses on providing cross-border logistics and supply chain solutions for customers in the United States and Canada. Company Description KEX Express is the North American operating brand within the SF and KLN global logistics ecosystem. It focuses on providing cross-border logistics and supply chain solutions for customers in the United States and Canada.

Keywords: KEX Express, Joliet , Assistant Transportation Manager, Logistics, Transportation & Drivers , Bensenville, Illinois