Relationship Account Manager-Government-Vice President
Company: JPMorganChase
Location: Chicago
Posted on: April 1, 2026
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Job Description:
Description Join JPMorgan’s Commercial Bank (Government Banking)
as a Relationship Manager. You will own the post?sale client
experience—serving as the day?to?day relationship/liaison—and lead
end?to?end onboarding and treasury product implementations for
complex public?sector relationships. The role blends relationship
management, project leadership, and cross?functional execution to
drive retention, growth, and a best?in?class experience for state
and local governments, special districts, and related public
entities. What you’ll do: Serve as the primary post?sale contact
and trusted partner for government clients; orchestrate Banking,
Treasury, Service, and Product resources to deliver outcomes. Lead
and project?manage implementations and migrations (treasury/cash
management platforms, payment rails, receivables/lockbox ) from
kick?off through go?live and stabilization. Translate client
strategy and public?sector requirements into clear plans,
deliverables, and success measures; maintain cadence on timelines,
risks, and issue resolution. Manage escalations and complex service
needs; mobilize internal partners to resolve set?up, billing,
invoice, and operational issues. Drive adoption of platforms and
process improvements; document playbooks and champion
client?centric, data?informed enhancements. Support commercial
goals with bankers and TMOs (change requests, pricing models
/performance terms, RFP coordination) while upholding risk,
compliance, and public funds requirements. Prepare and deliver
executive?level updates, performance scorecards, and account
reviews for public?sector stakeholders. Maintain governance
routines (status, RAID logs, change control) and ensure
regulatory/operational obligations are met (e.g.,
collateralization, KYC, fraud/cyber controls). Required
qualifications: Bachelor’s degree; 3 years in business operations,
client services, sales support, or treasury implementations within
financial services. Proven project management capability delivering
complex, multi?stakeholder implementations on time and within
scope. Strong stakeholder management and collaboration across
virtual and geographically dispersed teams. Excellent
verbal/written communication; confident with executive?level
presentations to public?sector audiences. Working knowledge of
commercial banking products/services (treasury/cash management;
familiarity with credit workflows). Ability to prioritize under
tight timelines; consistent follow?through on deliverables.
Preferred qualifications: Experience with Treasury Services
products and client onboarding/implementation processes for
government/public?sector clients. Proficiency with Microsoft
Project/Excel/PowerPoint; familiarity with collaboration tools and
basic data/metrics reporting. Demonstrated change management and
process improvement experience. Willingness to travel as needed for
client go?lives and onsite reviews.
Keywords: JPMorganChase, Joliet , Relationship Account Manager-Government-Vice President, IT / Software / Systems , Chicago, Illinois
