Technology Support Specialist
Company: I-KAN Area Schools Application Consortium
Location: Kankakee
Posted on: June 25, 2022
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Job Description:
Position Type: TechnologyDate Posted: 9/14/2021Location: LCC
Technology DepartmentDate Available: ASAPDistrict: Kankakee School
District 111 - websiteQualifications: Full-time, 12-month position
Associates Degree Preferred Ability to relate to people in a
positive manner & work as part of a team required Excellent command
of the English language & organizational skills required Excellent
problem-solving skills required Knowledge of computer hardware and
software in educational environment Knowledge of 1:1 device
deployment in an education setting Knowledge of G Suite for
Education Ability to thoroughly analyze and identify recurring
problems/trends to establish root causes of issues related to
technology Supervised By: Technology Supervisor Terms of
Employment: 12 Months Confidential Position Responsibilities:
Perform troubleshooting and repair procedures on inoperative and/or
malfunctioning computers, peripheral devices, multimedia equipment
and communication devices; Perform basic troubleshooting and
analysis procedures to identify and correct network access and
connectivity related problems Setup and configure computer-based
technology resources using established industry/district protocols.
Repair computers from appropriate parts and components and
configure operating systems using appropriate domain requirements
and network options. Perform operating system (OS) and application
installations/updates Maintain appropriate maintenance and repair
records and logs. Inspect, maintain, and repair/replace as
necessary network cabling, voice/data jacks and other
network-related equipment. Provide support for students, teachers,
administrators and school buildings to both proactively and
reactively address day-to-day technology concerns and issues.
Provide training for staff on use of technology devices and
applications Be able to perform physical duties associated with the
delivery and relocation of technology equipment Maintaining
appropriate inventory documentation. Be able to successfully
fulfill work order requests in a timely and appropriate manner. Be
able to multitask in time-sensitive situations while maintaining
effectiveness and efficiency expectations. Develop job-related
planning goals and project task lists, and prioritize job/work
requirements. Provide appropriate technical advice and assistance
to other district staff and students in support of curriculum,
teaching and learning goals and objectives. Perform other
technology tasks and duties as assigned. Applications will be
accepted until the position is filled Interested candidates should
apply online at www.ksd111.org Ms. Shemeka Fountain Assistant
Superintendent for Human Resources EOE/AA/D/V
Keywords: I-KAN Area Schools Application Consortium, Joliet , Technology Support Specialist, IT / Software / Systems , Kankakee, Illinois
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