Technology Support Specialist

Company: I-KAN Area Schools Application Consortium
Location: Kankakee
Posted on: June 25, 2022

Job Description:

Position Type: TechnologyDate Posted: 9/14/2021Location: LCC Technology DepartmentDate Available: ASAPDistrict: Kankakee School District 111 - websiteQualifications: Full-time, 12-month position Associates Degree Preferred Ability to relate to people in a positive manner & work as part of a team required Excellent command of the English language & organizational skills required Excellent problem-solving skills required Knowledge of computer hardware and software in educational environment Knowledge of 1:1 device deployment in an education setting Knowledge of G Suite for Education Ability to thoroughly analyze and identify recurring problems/trends to establish root causes of issues related to technology Supervised By: Technology Supervisor Terms of Employment: 12 Months Confidential Position Responsibilities: Perform troubleshooting and repair procedures on inoperative and/or malfunctioning computers, peripheral devices, multimedia equipment and communication devices; Perform basic troubleshooting and analysis procedures to identify and correct network access and connectivity related problems Setup and configure computer-based technology resources using established industry/district protocols. Repair computers from appropriate parts and components and configure operating systems using appropriate domain requirements and network options. Perform operating system (OS) and application installations/updates Maintain appropriate maintenance and repair records and logs. Inspect, maintain, and repair/replace as necessary network cabling, voice/data jacks and other network-related equipment. Provide support for students, teachers, administrators and school buildings to both proactively and reactively address day-to-day technology concerns and issues. Provide training for staff on use of technology devices and applications Be able to perform physical duties associated with the delivery and relocation of technology equipment Maintaining appropriate inventory documentation. Be able to successfully fulfill work order requests in a timely and appropriate manner. Be able to multitask in time-sensitive situations while maintaining effectiveness and efficiency expectations. Develop job-related planning goals and project task lists, and prioritize job/work requirements. Provide appropriate technical advice and assistance to other district staff and students in support of curriculum, teaching and learning goals and objectives. Perform other technology tasks and duties as assigned. Applications will be accepted until the position is filled Interested candidates should apply online at www.ksd111.org Ms. Shemeka Fountain Assistant Superintendent for Human Resources EOE/AA/D/V

Keywords: I-KAN Area Schools Application Consortium, Joliet , Technology Support Specialist, IT / Software / Systems , Kankakee, Illinois