Microsoft 365 Administrator - Strategy and Programs
Company: Federal Signal Corporation
Location: University Park
Posted on: May 15, 2022
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Job Description:
Position Objective:
The Microsoft 365 Administrator is an information technology
specialist who provide hands-on technical support to manage and
maintain the company's Office 365 tenants and related technologies.
This includes but is not limited to management, configuration, and
maintenance of Office 365, Exchange Online, Teams, and SharePoint.
Mail security infrastructure with Microsoft Advance Threat
Protection and Defender for Office. Managing mail flow,
administering user and group management within Office 365.
Coordinate system activities with various stake holders and other
technology support groups. Troubleshooting and problem
determination and problem resolution. Identification and
development of automation to improve processes, workflow, or system
availability. Ensure that the Office 365 is properly monitored and
maintain system documentation
Key Activities/Responsibilities:
* Champion the adoption of Office 365 services as appropriate for
our business
* Manage and monitor Office 365 services
* Formulate and create Office 365 SharePoint sites for domain users
and external client access
* Administer and support Office 365 Azure and Exchange policies
* Maintain a highly secure system through proper configuration and
system access monitoring
* Assist with the migration of data into the Office 365 cloud
platform and Office 365 SharePoint
* Troubleshoot and resolve issues with user access to cloud
services
* Monitor and communicate to stakeholders the performance of the
services.
* Deliver a consistent process for incident and problem escalation
along with resolution
* Assist with the creation of policies around the proper use of
Office 365 services and support.
* Administer and support Office 365 and MS Exchange policies
* Administer and support system backup and disaster recovery
processes
Education:
* Degree, in an IT related subject or 5 years pf equivalent
experience
* Experience in 365 administration
Job Experience:
* Exchange and SharePoint experience
* Project management experience preferred
Skills Required:
* Bachelor's Degree in Information Technology or equivalent work
experience
* Progressive experience in a technical help desk or a customer
service environment
* Office 365 administration experience
* Experience with Azure AD and Exchange
* Office 365 SharePoint Administrator experience
* Microsoft Certifications a plus
* Exceptional interpersonal, oral, and written communication
skills
* Proficient in operating systems, MDM solutions and encryption
technologies.
* Experience with PowerShell.
Keywords: Federal Signal Corporation, Joliet , Microsoft 365 Administrator - Strategy and Programs, IT / Software / Systems , University Park, Illinois
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