1st Shift Security Supervisor

Company: The Marcus Corporation
Location: Lake Geneva
Posted on: April 1, 2026

Job Description:

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Security Supervisor at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment and tasks are completed in accordance to established standards. Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. W e are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together. What will you be doing? · Ensure all security personnel functions are being properly completed by the department · Ensures that all personnel are properly assigned at all times · Review all reports completed by security officers to ensure accuracy and timely submission · Maintain a good relationship with all departments in the hotel · Ensures that a thorough and complete investigation and report is made on incidents incurred by guests and associates · Responsible for guest room surveillance in conjunction with Security Director · Ensure that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Security Director · Ensures all security equipment (walkie-talkies, radios, cameras, etc.) is kept clean and in good working condition · Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest an/or associate access · Reports all associates using unauthorized hotel entrance/exits when reporting to or leaving work to the Security Director · Patrol all areas and be a visible deterrent · Perform other duties as assigned. What do you bring to the role? · Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus. · Previous experience preferred in a security supervisory role, preferably in the hospitality industry. · Must pass a Motor Vehicle Record (MVR) Background Screening following Company Policy. · Knowledge of local laws and ordinances. · Exceptional people skills, customer service mentality and strong writing & logical thinking abilities. · Ability to build and maintain positive relationships with colleagues and the public. · Ability to stand, walk, sit, and use hands for extended periods. · Flexibility to work various shifts, including overnight, weekends and holidays. · Must be computer literate. What’s in it for you? · A free, well-balanced meal every shift · Gym Membership at $16 per paycheck · Room discounts at Marcus Hotels & Resorts · Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa · Free parking · “Two for one” movie theater coupons at Marcus Theatres · Ability to grow your career and transfer from one property to another · Early wage access · Paid time off · Flexible scheduling · Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match · And more! About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Grand Geneva Resort & Spa is an equal opportunity employer. GGTRH

Keywords: The Marcus Corporation, Joliet , 1st Shift Security Supervisor, Hospitality & Tourism , Lake Geneva, Illinois