Night Shift Field Gate Operator / Customer Service
Company: Remprex
Location: Elwood
Posted on: August 1, 2022
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Job Description:
Job Description Field Gate Operators supports the intermodal
trucking community by leveraging proprietary technology to perform
intermodal gate transactions, maintenance, and repair at specific
REMPREX-supported terminals. Individuals in this role are highly
motivated and technically skilled. Field Gate Operators must be
able to process information from multiple technology platforms and
make timely operating decisions based on those inputs to ensure
safe, efficient, and customer oriented service. This role reports
to the Terminal Manager. Assistant Terminal Manager will oversee
the role---s daily activities Responsibilities Field Gate Operators
perform the following duties and tasks: -- Service, repair, and
perform preventative maintenance on AGS equipment and its
components -- Survey, repair, and troubleshoot overall system
health and performance -- Proactively report on system
specifications, operations, inventory needs, and site performance
-- Explain site health information and provide technical insight on
system repairs to client management -- Help test new-generation AGS
components and provide reliability and suitability reports to
management -- Help install and commission AGS equipment on site --
Manage inventory -- Maintain a clean work environment in REMPREX
vehicle, drivers assistance building, and server room. --
Accurately and efficiently process automated and manual gate
transactions as needed, entering data into an office computer or
handheld device for each unit as it enters or exits the intermodal
terminal. Requirements -- High school diploma or GED -- Valid
driver---s license with a clean motor vehicle record (MVR) --
Attention to detail -- Strong professionalism -- Commitment to
continual growth -- Strong interpersonal and mechanical skills --
Excellent time management and multi-tasking skills -- Ability to
work in an outdoor environment subject to traffic, dust, weather,
and other elements -- Basic knowledge of networking hardware and
software -- Working knowledge of Microsoft Office and office
machines, including computers, printers, and multi-line telephones
-- Strong ability to quickly analyze and solve problems in a
stressful environment and to implement procedural changes with
minimal supervision -- Flexible schedule that can adapt to extended
or adjusted hours as needed -- Ability to adapt to rapidly changing
customer requests and requirements, seasonal variances in workload,
and industry needs and requirements -- Ability to pass a background
and drug test, per Class 1 Railroad and E-Railsafe protocols --
Experience working in the intermodal industry preferred Hours
REMPREX is a 24/7/365 operation. This is a full time role working
non-standard hours that may include nights, weekend, and holidays.
Occasionally, the role can require travel and extended work hours,
including on-call duty as needed. Salary range - $16-$17.50 .
Physical To perform the essential functions of this job, an
employee must meet the physical demands in this job description.
Reasonable accommodations can be made to enable individuals with
disabilities to perform the essential functions. While performing
the duties of the job, the employee is regularly required to stoop,
kneel, crouch, talk, and hear. The employee is frequently required
to stand, walk, sit, and use hands to handle, feel and reach. The
employee must be able to stand for periods of eight hours or more,
and must have the ability to lift up to 50 lbs. Specific vision
abilities required by this job include the ability to adjust focus
for both day and night operation. The individual must be able to
work outside in various weather conditions, such as rain, snow, and
heat, for long durations of time, up to and including an entire
shift. Work Environment The Field Gate Operator works primarily
outdoors but may be required to work indoors as necessary. The
position requires long periods of standing and working outside.
Selection Guidelines This position requires a formal application,
assessment of education and experience, oral interview, and
reference check. Additional job-related tests may be required. The
duties listed in this job description are only examples of the
various types of work that the role might be required to perform.
The omission of a statement of duties does not exclude it from the
position if the work is similar, related or a logical assignment to
the position. The job description does not constitute an employment
agreement between the employer and the employee, and is subject to
change as the needs of the employer and job change. Company
Description REMPREX is a turnkey, end-to-end solutions provider for
the intermodal and transportation industries. We deliver safe,
efficient, and scalable services to help our clients transport
intelligently. REMPREX currently engineers, designs, operates, and
supports automation technology at more than 50 intermodal terminals
and ports across North America, including Automated Gate Systems
(AGS), Tire Inspection Portals (TIPTM), Rail Inspection Portals,
and more. Remprex operates facilities on behalf of our railway
clients in numerous cities across the USA. We also provide reduced
infrastructure technology and logistics solutions to support the
Distribution Channel and Trucking industries, such as AGS Express
and drayage services. Our unique application of automation allows
us to leverage data, analytics, and consulting to help you
understand and plan your business operations. At REMPREX, we take
intermodal and transportation seriously.
Keywords: Remprex, Joliet , Night Shift Field Gate Operator / Customer Service, Hospitality & Tourism , Elwood, Illinois
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