Customer Service and Electronic Repair Technician
Company: Asurion
Location: Kankakee
Posted on: April 9, 2021
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Job Description:
Overview Our team of In-Store Solutions Experts have great
passion for technology and connecting customers to products that
enhance their everyday lives through exceptional customer support
and technical expertise.?We sell solutions-based products and
services by building authentic connections with customers that
drive long-lasting relationships.?The In-Store Solutions Expert
will work inside a retail store, and be the face of Asurion,
delivering award-winning, personalized customer experiences. What
you will do * Resolve customer issues by troubleshooting and
repairing their electronic devices * Sell personalized product
solutions that meet customer needs * Expand your knowledge
of?UBreakiFix's?products and culture * Deliver world class customer
service * Demonstrate?UBreakiFix's?Core Values in all interactions
* Be responsible for inventory management What you need to be
successful * A passion for solving problems and delivering
solutions * A love for people and the devices that enrich their
lives * One or more years of customer service/retail sales
experience preferred * Reliable and flexible when it comes to
dealing with difficult situations * The ability to quickly adapt in
an ever-changing environment * Motivated to meet and exceed
evolving key performance objectives * Ability to work a flexible
retail schedule You are a good fit if you have * Six months
experience with product service support or electronics
troubleshooting * Knowledge of mobile devices and operating systems
* High School diploma or equivalent preferred * Strong oral and
written communication skills * Strong teamwork and collaboration
skills * Basic knowledge of Microsoft Office We take care of you *
Competitive and incentive-based pay * Benefits including health,
dental, and vision * Retirement Savings Plan * Paid time off *
Tuition reimbursement program * Ongoing training to grow your
skills
Keywords: Asurion, Joliet , Customer Service and Electronic Repair Technician, Hospitality & Tourism , Kankakee, Illinois
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