Dental office Front Desk Coordinator

Company: Hoffman Smiles
Location: Hoffman Estates
Posted on: April 3, 2026

Job Description:

Job Description Job Description About us Hoffman Smiles is a family-oriented dental practice. Our practice is modern, fast-paced, and rooted in great technology. If you have a work hard, play hard mentality and want to spend your days with an energetic team, we'd love to hear from you. We are a growing company looking to hire driven staff members that want to grow with us. Job description Duties for our Dental Front Office Assistant / Dental Receptionist include: The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients. The role includes - Greet patients and visitors in a friendly and professional manner - Checking in and checking out patients - Schedule appointments and confirm upcoming appointments - Answer calls, respond to patient inquiries, and provide information as needed, in a timely and friendly manner - Manage patient records, update information, and file paperwork - Collect payments for services rendered - Filing insurance claims - Recare calls when needed - Be a team player - Maintain excellent organization and attention to detail - Be a self-starter who takes initiative and stays ahead of the game - Uphold high standards of professionalism, ethics, and reliability - Be able to work proficiently through the insurance portals and verify insurance benefits, eligibility, do insurance breakdowns, etc. - Manage the doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time. - Work with the clinical team to effectively manage daily patient flow, provide communication and information to the appropriate individuals. - Handle all treatment paperwork including consent forms, policy forms and exit paperwork. - Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records. - Comply with all duties assigned by owner or dentist. Skills: - General Practice - Scheduling - Open Dental - Bilingual (Preferred) - Claims/Appeals - Insurance - Treatment Planning - Prior dental office experience is required - Strong computer skills and comfort with dental software (OpenDental experience is a plus!) - Excellent communication and interpersonal skills - Passion for patient care and teamwork - Positive attitude and a proactive mindset Compensation: - $20-24/hour ( Plus Bonus depending on performance) Our Core Values: - Rise Up to Meet the Moment - Help First - Ego is Not Your Friend - Show Up - Work to the fullest. Benefits: - Dental Work - Paid Time Off - Holiday Pay - Bonuses - Training on Site - Referral Program - Employee Appreciation- office outings and celebrations Hours of the Front Office Associate: Monday-Thursday: 7:30AM - 5:00PM Friday 9:00 AM - 3:00 PM Saturday: 7:30AM - 2:00 PM (Two Saturdays a month) Office Timings are subject to change as per patient's requirements. Job Type: Full-time Ready to Join Our Team? We're excited to meet our next teammate! If you meet the requirements and this sounds like the kind of environment you'd thrive in, please send us your resume with your current and previous work experience. Employment Type: FULL - TIME

Keywords: Hoffman Smiles, Joliet , Dental office Front Desk Coordinator, Healthcare , Hoffman Estates, Illinois