HRDI-Case Manager

Company: Friend Health
Location: Chicago
Posted on: February 18, 2026

Job Description:

Job Description Job Description POSITION SUMMARY Responsible for assessing appropriate levels of care based upon comprehensive criteria and identification of appropriate services both within HRDI and externally. POSITION RESPONSIBILITIES Must be available, a rotation determines, on 24 hour basis, to intervene to crisis needs. Works closely with State Mental Health Facility to plan for services needed or high rates users referred because they a re to be discharged from inpatient care. Works closely with community support treatment team triage. Maintains professional working relationship with all referral agencies. Develop plans to refer, link, and place individual with community based treatment and other needed resources. Assists individuals by referring/linking, placing them with recreation, transportation, financial and medical entitlement, vocational rehabilitation services, as appropriate as needed. Coordinates inter and intra-agency services. Conduct outreach and case findings. Determine eligibility and conduct comprehensive assessment of service needs. Develop the comprehensive master Individual Treatment appropriate housing facilities, with the input of the client and/or family unit. Review Individual Treatment Plan of clients regularly to assess effectiveness and need for specific plan elements, again with input of the client customer and/or family. Monitor and evaluate all services provided to individual clients. Responsible for locating appropriate housing facilities as needed. Provide supportive counseling to individual client and/or family as needed. Provide problem solving assistant to client and/or family as needed Provide public education on services available le and needs of the mentally ill as opportunities arise and/or as assigned by the Vice President. Participates in staff meetings scheduled by the supervisor. Document all services provided in progress notes and must perform DIS billings of service on timely basis. Maintains appropriate credentials and pursues internal and/or external training and development opportunities. Performs other duties as assigned. QUALIFICATIONS Bachelor’s Degree in related human services/social services field Valid Driver’s License and vehicle required to travel Two-three years experience in mental health setting preferred Knowledge of utilizing DMS IV and ASAM criteria for purposes of assessing clinical diagnoses and appropriate client placement Knowledge of medical needs and available resources to the psychiatrically disabled persons. Knowledge of appropriate record keeping procedures Sensitivity to multi-cultural differences Ability to work as part of a multi-disciplinary team to ensure continuous improvement in all service areas. relate well to people of all socioeconomic groups Knowledge of computers and applicable software Excellent Writing Skills Knowledge of languages other than English helpful, particularly Spanish WORKING CONDITIONS AND PHYSICAL EFFORT: Work is normally performed in a typical interior/office work environment. Moderate physical activity. May require physical effort including lifting up to 10-25 pounds and some extended periods of standing or walking. No or very limited exposure to physical risk. Ability to lift 15 - 25 lbs. Powered by JazzHR nOQRJJ47Jm

Keywords: Friend Health, Joliet , HRDI-Case Manager, Healthcare , Chicago, Illinois