Physical/Occupational Therapy Manager
Company: Duly Healthcare
Location: Joliet
Posted on: March 16, 2023
Job Description:
OverviewGood enough isn't for us. Duly Health and Care's team
members show up every day driven to exceed expectations. We
challenge assumptions and invite dissent to accomplish bold goals
and unleash the most extraordinary work of your career. We see and
support the remarkable in every person within and beyond the walls
of our work.Duly Health and Care works to understand what matters
most to you. We recruit and retain team members who share a
relentless passion and pride for helping others live happier and
healthier lives. We invest in helping our team members develop
their talents in a way that is rich in personal meaning. We invite
you to join us, fulfill your purpose and make your mark!Are you
ready to challenge the expected to deliver the extraordinary?Duly
Health and Care's mission is to enhance the physical well-being of
the patients we serve by continuing to provide the highest quality
medical care available. To accomplish this mission, we provide a
comprehensive array of healthcare services to serve our patients,
which includes a talented team of physical and occupational
therapists. ResponsibilitiesThe Journeys and Adventures that
AwaitDriven by our mission, values, and vision, Duly Health and
Care is expanding Physical & Occupational Therapy within our
communities. With this expansion and growth, we are looking to grow
our team of talented therapists. As a therapist, you would be
eligible for the following incentives:
- Partnering with Duly Health and Care physicians from a wide
variety of specialties. This means no marketing, due to an in-house
network of referrals. It also means a diverse caseload, so you can
treat a variety of patients and injuries;
- Opportunity to sub-specialize your practice in areas such as
neurology, pelvic floor, vestibular therapy
- Opportunity to participate in onsite continuing education along
with CEU funds to obtain education outside of Duly Health and
Care;
- We strive to attain a work/life balance for our
therapists;
- Partner in sporting and community events in the surrounding
neighborhoods;
- Growth opportunities- mentoring and development for therapists
that are interested in leadership roles;
- And most importantly, focus on patient care and outcomes,
allowing you to spend more time with your patients.In collaboration
with fellow Managers, the Senior Manager, Physical & Occupational
Therapy and the Director, Physical & Occupational Therapy, the
Manager promotes all aspects of the Physical & Occupational Therapy
department throughout the organization by:
- Assessing work of staff at assigned site against expected
outcomes. This includes productivity, quality and efficiency.
Tracks and trends staff outcomes.
- Hiring, orientating and training new staff; this may be done in
partnership with Clerical Leads, Program Coordinators or Senior
Administration as needed. Training may be done in partnership with
site staff as appropriate.
- Conducting performance appraisals, coaching and disciplining of
staff.
- Ensuring work expectation, Duly Health and Care's policies are
communicated and responsibilities are understood.
- Meeting regularly with Senior Manager to be a participant in
planning discussions for goals for the practice and individual
staff members/therapists.
- Building and strengthening relationships with Duly physicians,
their clinical staff and administration staff, especially those in
close physical proximity to the clinic in order to better
understand the needs of the physicians in their geography.
- Acting as a liaison between primary care providers, specialty
providers and the Physical & Occupational Therapy department on a
site-specific basis to meet the needs of the physicians and staff
in their community.
- Supporting the goals of service line growth through provider
satisfaction, education and communication; directing questions to
appropriate Program Coordinators as needed in order to ensure
questions are answered.
- Responding to patient complaints and working to resolve
concerns. Appropriately involves Senior Administration as needed if
resolution cannot be reached.
- Documenting all project development activity using a
spreadsheet based tool and communication with Senior Manager,
fellow Supervisors, Staff Therapists and support staff as
appropriate.
- Reporting meaningful information gathered from the medical
community at large in a coordinated and efficient manner to the
Physical & Occupational Therapy department.
- Utilizing customer feedback data to determine areas of
consideration and implementing changes and process improvement as
needed.
- Managing and maintaining a pro-active flow of communication
within the department including feedback from referring physicians
and updates on projects and initiatives
- Supporting staff members in growth and development of their
career interests and providing recognition to staff that has gone
above and beyond.
- Attending monthly managers' meetings; presenting updates on
projects and initiatives.
- Maintaining files and records according to DMG, and HIPPA
guidelines as appropriate and as relevant.
- Participating in professional development through continuing
education.
- Ensuring that new patient evaluations labeled "priority" are
seen within a timely manner at site by either themselves or working
with staff therapist to add patient on to schedule in order to
demonstrate commitment to the QEA goal of access.
- Demonstrating competence in applicable professional
skills.
- Performing other duties as assigned from time to time.
QualificationsThe Experiences You Bring
- Bachelor's Degree in physical therapy or occupational
therapy.
- Current PT/OT license in the state of Illinois.
- Three to five years' experience in physical and/or occupational
therapy management, preferably includingmarketing responsibilities
required.
- Demonstrated computer skills are required, including Microsoft
Word, PowerPoint and Excel.Position Details
- Full-Time, 40 hours per week.
- Monday- Friday; Must be willing to work two evening shifts
until 8:00pm.
- Location: Wheaton- Physical Therapy
Keywords: Duly Healthcare, Joliet , Physical/Occupational Therapy Manager, Healthcare , Joliet, Illinois
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