Physical/Occupational Therapy Manager

Company: Duly Healthcare
Location: Joliet
Posted on: March 16, 2023

Job Description:

OverviewGood enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!Are you ready to challenge the expected to deliver the extraordinary?Duly Health and Care's mission is to enhance the physical well-being of the patients we serve by continuing to provide the highest quality medical care available. To accomplish this mission, we provide a comprehensive array of healthcare services to serve our patients, which includes a talented team of physical and occupational therapists. ResponsibilitiesThe Journeys and Adventures that AwaitDriven by our mission, values, and vision, Duly Health and Care is expanding Physical & Occupational Therapy within our communities. With this expansion and growth, we are looking to grow our team of talented therapists. As a therapist, you would be eligible for the following incentives:

• Partnering with Duly Health and Care physicians from a wide variety of specialties. This means no marketing, due to an in-house network of referrals. It also means a diverse caseload, so you can treat a variety of patients and injuries;
• Opportunity to sub-specialize your practice in areas such as neurology, pelvic floor, vestibular therapy
• Opportunity to participate in onsite continuing education along with CEU funds to obtain education outside of Duly Health and Care;
• We strive to attain a work/life balance for our therapists;
• Partner in sporting and community events in the surrounding neighborhoods;
• Growth opportunities- mentoring and development for therapists that are interested in leadership roles;
• And most importantly, focus on patient care and outcomes, allowing you to spend more time with your patients.In collaboration with fellow Managers, the Senior Manager, Physical & Occupational Therapy and the Director, Physical & Occupational Therapy, the Manager promotes all aspects of the Physical & Occupational Therapy department throughout the organization by:
  • Assessing work of staff at assigned site against expected outcomes. This includes productivity, quality and efficiency. Tracks and trends staff outcomes.
  • Hiring, orientating and training new staff; this may be done in partnership with Clerical Leads, Program Coordinators or Senior Administration as needed. Training may be done in partnership with site staff as appropriate.
  • Conducting performance appraisals, coaching and disciplining of staff.
    • Ensuring work expectation, Duly Health and Care's policies are communicated and responsibilities are understood.
    • Meeting regularly with Senior Manager to be a participant in planning discussions for goals for the practice and individual staff members/therapists.
    • Building and strengthening relationships with Duly physicians, their clinical staff and administration staff, especially those in close physical proximity to the clinic in order to better understand the needs of the physicians in their geography.
    • Acting as a liaison between primary care providers, specialty providers and the Physical & Occupational Therapy department on a site-specific basis to meet the needs of the physicians and staff in their community.
    • Supporting the goals of service line growth through provider satisfaction, education and communication; directing questions to appropriate Program Coordinators as needed in order to ensure questions are answered.
    • Responding to patient complaints and working to resolve concerns. Appropriately involves Senior Administration as needed if resolution cannot be reached.
    • Documenting all project development activity using a spreadsheet based tool and communication with Senior Manager, fellow Supervisors, Staff Therapists and support staff as appropriate.
    • Reporting meaningful information gathered from the medical community at large in a coordinated and efficient manner to the Physical & Occupational Therapy department.
    • Utilizing customer feedback data to determine areas of consideration and implementing changes and process improvement as needed.
    • Managing and maintaining a pro-active flow of communication within the department including feedback from referring physicians and updates on projects and initiatives
    • Supporting staff members in growth and development of their career interests and providing recognition to staff that has gone above and beyond.
    • Attending monthly managers' meetings; presenting updates on projects and initiatives.
    • Maintaining files and records according to DMG, and HIPPA guidelines as appropriate and as relevant.
    • Participating in professional development through continuing education.
    • Ensuring that new patient evaluations labeled "priority" are seen within a timely manner at site by either themselves or working with staff therapist to add patient on to schedule in order to demonstrate commitment to the QEA goal of access.
    • Demonstrating competence in applicable professional skills.
    • Performing other duties as assigned from time to time. QualificationsThe Experiences You Bring
      • Bachelor's Degree in physical therapy or occupational therapy.
      • Current PT/OT license in the state of Illinois.
      • Three to five years' experience in physical and/or occupational therapy management, preferably includingmarketing responsibilities required.
      • Demonstrated computer skills are required, including Microsoft Word, PowerPoint and Excel.Position Details
        • Full-Time, 40 hours per week.
        • Monday- Friday; Must be willing to work two evening shifts until 8:00pm.
        • Location: Wheaton- Physical Therapy

Keywords: Duly Healthcare, Joliet , Physical/Occupational Therapy Manager, Healthcare , Joliet, Illinois