Quality & Compliance Associate Manager/Pharmaceutical
Company: CBRE
Location: Joliet
Posted on: June 24, 2022
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Job Description:
Quality & Compliance Associate Manager/PharmaceuticalJob
ID71285Posted09-Jun-2022Service lineGWS SegmentRole
typeFull-timeAreas of InterestEnvironmental Consultancy, Facilities
Management, Risk Management, Workplace StrategyLocation(s)Bishop -
California - United States of America, Chattanooga - Tennessee -
United States of America, Indianapolis - Indiana - United States of
America, Lancaster - South Carolina - United States of America,
Madison - Alabama - United States of America, Oxford - Alabama -
United States of America, Oxford - Ohio - United States of America,
Oxford - Mississippi - United States of America, Remote - US -
Remote - US - United States of America, West Columbia - South
Carolina - United States of America**RESPONSIBILITIES**The purpose
of this position is to lead the CBRE Quality Representatives staff
on low to medium scoped client accounts. This role will oversee the
creation, revision, and enforcement of all aspects of the CBRE
Quality Management System (QMS), or in situations where CBRE
operates within the client's QMS, ensures the integration and
ongoing oversight aspects required by that QMS are appropriately
executed by the CBRE Quality Representatives. This position
interfaces with the client's Quality Assurance team leadership to
support routine quality assurance and quality control deliverables.
This position supports change, event & root cause analysis
processes through review and/or approval actions. This role ensures
all CBRE employees are qualified for the work they are performing.
Lastly, this position is responsible for ensuring all master
service agreement and quality agreement deliverables are executed
per those respective contract terms.**ESSENTIAL DUTIES AND
RESPONSIBILITIES**Oversees the day-to-day Quality and Compliance
Team operations at one account sites (may also support CBRE
corporate QA initiates not client specific). Monitors operations at
the site and determines compliance status with regards to local and
global regulatory standards as well as client specific requirements
as defined in the master service agreement (MSA) or Quality
Agreement.Executes the CBRE compliance program and/or the client's
compliance program. Leads and participates in continuous
improvement objects for both CBRE and the client.Interfaces,
partners, and interacts with both CBRE and the clients functional
areas and leadership teams. Appropriately communicates quality and
compliance initiatives and/or issues across the functional areas
impacted. Responsible for reporting Compliance (among other quality
and business metrics) status to CBRE and/or the client during
review meetings. Appropriately escalates and notifies CBRE and
client management of quality and compliance issues.Executes the
inspection readiness program for the site. Inspection readiness may
include periodic CBRE self inspection, client self inspections, or
any external agency inspections like the FDA. Has the
responsibility to lead audits as well as serve as the primary
quality representative for CBRE operations during external agency
or client audits.Responsible for the vendor management program for
the site. Has the responsibility to ensure all GxP service
providers are qualified per the CBRE regulated vendor qualification
process (as well as any client directed qualification
program).Oversees the execution of the training and qualification
program for CBRE employees. Ensures that all employees are
qualified for the role they perform.Ensures the QA staff is
qualified and delivering on the objectives of the QMS, annual
quality plan, and the quality agreement with the client.Oversees
the execution (may be required to participate) and tracks the
success of CBRE quality of service initiatives on the account for
non-regulated services.Authors and negotiates terms of Quality
Agreements with clients and vendors.Oversees vendor management
program and qualify GxP vendors, as needed.Investigates
deviations/events, issues and manages Corrective/Preventative
Actions. Participates in creation and management of
changes.Performs other duties as assigned.**SUPERVISORY
RESPONSIBILITIES**Provides formal supervision to individual
employees within single functional or operational area. Recommends
staff recruitment, selection, promotion, advancement, corrective
action and termination. Plans and monitors appropriate staffing
levels and utilization of labor, including overtime. Prepares and
delivers performance appraisal to direct reports. Mentors and
coaches team members to further develop competencies. Leads by
example and models behaviors that are consistent with the company's
values.**QUALIFICATIONS**To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required.Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.**EDUCATION and
EXPERIENCE**Bachelor's degree in Biology, Microbiology, Chemistry,
or Engineering; or equivalent related work experience. Minimum 5+
years related work experience required. Previous experience within
a quality organization preferred. Specialized training in quality
assurance audits preferred. Previous supervisory experience a
plus.**CERTIFICATES and/or LICENSES**FDA, ISO, or similar quality
assurance audit related certification preferred. Must have
appropriate license and/or certification where required by law.
Green or Black Belt Six Sigma Certification
preferred.**COMMUNICATION SKILLS**Ability to comprehend, analyze,
and interpret the most complex business documents. Ability to
respond effectively to the most sensitive issues. Ability to write
reports, manuals, speeches and articles using distinctive style.
Ability to make effective and persuasive presentations on complex
topics to employees, clients, top management and/or public groups.
Ability to motivate and negotiate effectively with key employees,
top management, and client groups to take desired
action.Comfortable meeting and engaging with new people.Warm and
engaging demeanor. Ability to assess circumstances, empathize and
offer help.**FINANCIAL KNOWLEDGE**Requires in-depth knowledge of
financial terms and principles. Ability to calculate complex
figures. Ability to forecast and prepare budgets. Conducts
financial/business analysis including the preparation of
reports.**REASONING ABILITY**Ability to solve advanced problems and
deal with a variety of options in complex situations. Requires
expert level analytical and quantitative skills with proven
experience in developing strategic solutions for a growing
matrix-based multi-industry sales environment. Draws upon the
analysis of others and makes recommendations that have a direct
impact on the company.\#indsj**OTHER SKILLS and
ABILITIES**Experience with Desktop publishing, Microsoft Office
Suite and Online Help. Previous experience with SAP, Trackwise,
Regulus, and/or CMMS systems.Knowledge or formal training with lean
manufacturing, Six Sigma, 5S programs (among others)
preferred.Knowledge of training and qualification programs
preferred.Experience and knowledge of Quality and Compliance
Systems within Life Science Environment(s) a plus.Quality auditing
experience a plus.**SCOPE OF RESPONSIBILITY**Decisions made with
in-depth understanding and interpretation of procedures, company
policies and business practices to achieve general results.
Responsible for setting department deadlines. Errors in judgment
may cause long-term impact to co-workers, supervisor, department
and/or line of business.\#indsjCBRE is an equal
opportunity/affirmative action employer with a long-standing
commitment to providing equal employment opportunity to all
qualified applicants regardless of race, color, religion, national
origin, sex, sexual orientation, gender identity, pregnancy, age,
citizenship, marital status, disability, veteran status, political
belief, or any other basis protected by applicable law._NOTE:_ _An
additional requirement for this role is the ability to comply with
COVID-19 health and safety protocols, including COVID-19
vaccination proof and/or rigorous testing._CBRE, Inc. is an Equal
Opportunity and Affirmative Action Employer
(Women/Minorities/Persons with Disabilities/US Veterans)
Keywords: CBRE, Joliet , Quality & Compliance Associate Manager/Pharmaceutical, Healthcare , Joliet, Illinois
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