Receptionist / Office Manager

Company: TEKsystems
Location: Northbrook
Posted on: May 14, 2025

Job Description:

DescriptionResponsible for taking inbound calls from customers looking to place a new order or ask product related questions. Will assist with any general administrative duties in the office and help check visitors in. This person must be comfortable sitting at the front desk and answering calls and talking to customers in person.--- Answer incoming calls to main line for building for phone extensions --- Greet visitors in a friendly, professional way.--- Follow all protocol related to Visitors Policy. Make sure they sign in, request photo ID, issue Visitor's badge and contact the individual(s) they are here to see--- Update Mailboxes as needed--- Manage order fulfillment processes of flavors, fragrances, and aroma chemicals by assisting customers, taking orders and expediting when requested.--- Follow up on order status, back order expediting, shipping discrepancies, and missing documents --- Provide quality service while continuously striving for improvement and consistency --- Filing and organizing sales orders, invoices, and customer's correspondence when needed--- Data entry --- Extensive contact with all levels of management, sales staff, other departments and customers --- Be available upon special request for specific customer visits as a representative of the companyHours: Monday-Friday 8am-5pm Skills & Qualifications- 2 years of professional customer service experience OR office receptionist experience (front desk, guest experience, office clerk, admin, receptionist, customer service-office)- Microsoft Office Suite; Microsoft Excel- Admin experience Nice Haves: -Bachelors Degree / Associates Degree-Bilingual in SpanishSoft Skills: -Professional Reading, Writing and Verbal Skills-Outgoing -Organized -Detail orientedPay and BenefitsThe pay range for this position is $22.00 - $24.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: --- Medical, dental & vision --- Critical Illness, Accident, and Hospital --- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available --- Life Insurance (Voluntary Life & AD&D for the employee and dependents) --- Short and long-term disability --- Health Spending Account (HSA) --- Transportation benefits --- Employee Assistance Program --- Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Northbrook,IL.Application DeadlineThis position is anticipated to close on May 19, 2025.About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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