DIRECTOR PATIENT FINANCIAL SERVICES - PATIENT ACCOUNTS

Company: Riverside Medical Center
Location: Kankakee
Posted on: August 2, 2022

Job Description:

We Are Hiring!At Riverside, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our organization is running optimally and safely, helping keep the community healthy. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to succeed in our close-knit, safety-focused culture working together as a team. The careers we offer are meaningful because the work we do matters. Join us!

FTE: 1.000000Shift: DaysLocation: Hoover
Summary:

The Director is responsible to lead and manager all aspects of the hospital and physician based patient financial services operations. This includes all day to day billing and collections activities in addition to a strategic focus to maximize reimbursement while minimizing cost and maintaining compliance with all federal, state, and contractual regulations .
Experience/Education Requirements:

• Strong leadership ability
• Strong communication skills
• Strong problem sol v ing skills
• Strong public relation skills
• Accounting background
• Proficient with Microsoft Office Suite
• Minimum 5 years hospital management experience; preferably in billing and/or collection areaLicense or Certification Requirements:
  • Certified Patient Accounts Manager, American Association of Healthcare Administratie Management or another healthcare organization
    Responsibilities:
    
    
    • Assists and counsels patients in managing and meeting their financial obligations to the hospital.
    • Minimize the hospital's losses to bad debt.
    • Provides leadership and direction for improving patient/customer satisfaction of the billing process.
    • Provides leadership and direction for improving the hospital's compliance with medical necessity regulations.
    • Works to maintain the hospital's accounts receivable at or below best practice standards.
    • Maintain a command of all open accounts receivable and ensure policies and procedures are in place to maximize reimbursement and minimize revenue leakage.
    • Provide leadership to all patient financial services team members through appropriate communication channels including, but not limited to, individual sessions, periodic departmental meetings, monthly newsletters, etc.
    • Monitor Key Performance Indicators related to patient financial services, and mitigate any performance issues.
    • Collaborate with other revenue cycle leaders and Riverside leaders on performance improvement initiatives.
    • Effectively communicate departmental performance, risk, and mitigation efforts to Riverside leadership to help maintain sustainable performance within patient financial services.
      Education:
      Essential:
      
      • MASTERS DEGREE
        Riverside Healthcare is revolutionizing care using leading-edge technology to diagnose and treat patients. We are ranked top in the nation for performance in neurosurgery, orthopedics, and heart surgery and have also been named one of the nation's 100 Top Hospitals by Truven Health Analytics seven times. Riverside is nationally recognized for our specialty programs in obstetrics, trauma, oncology, rehabilitation, geriatrics, occupational health, psychiatric services, and treatment of alcohol and chemical dependency, as well as patient safety. We combine innovation and convenience at state-of-the-art facilities located in communities throughout the greater Kankakee area.Riverside Medical Center proves that truly progressive medicine is being delivered in Chicago's southwest suburbs and East Central Illinois. Join a team that is not only concerned with providing the best care possible but also with offering a work environment of advancement and growth. Riverside is a place that embraces a culture where opinions count and dedications is respected, where superior performance is rewarded with competitive salaries and excellent benefits.
        Other information:
        
        Exposure/Sensory Requirements
        Exposure to:
        Chemicals: Liquid Paper
        Video Display Terminals: Average
        Blood and Body Fluids: Unlikely to be exposed
        TB or Airborn Pathogens: The only risk is that associated with contact with the general public.Sensory requirements (speech, vision, smell, hearing, touch):
        Speech: Needed for training/presentations, telephone communication, facilitating meetings.
        Vision: Needed for computer entry, reading memos and literature.
        Smell: Needed for electrical/fire safety.
        Hearing: Needed for telephone communication, meetings and listening to employee concerns.
        Touch: Needed for writing, computer entry, filing.
        
        Activity/Lifting Requirements
        Average Hours per Week: 45Shift: DaysPercentage of time during the normal workday the employee is required to:
        Sit: 60%
        Twist: 2%
        Stand: 15%
        Crawl: 0%
        Walk: 15%
        Kneel: 0%
        Lift: 0%
        Drive: 0%
        Squat: 1%
        Climb: 0%
        Bend: 0%
        Reach above shoulders: 2%The weight required to be lifted each normal workday according to the continuum described below:
        Up to 10 lbs: Occasionally
        Up to 20 lbs: Occasionally
        Up to 35 lbs: Occasionally
        Up to 50 lbs: Not Required
        Up to 75 lbs: Not Required
        Up to 100 lbs: Not Required
        Over 100 lbs: Not Required
        
        Describe and explain the lifting and carrying requirements. (Example: the distance material is carried; how high material is lifted, etc.):
        Boxes of printed material (handouts) carried the length of the hospital.Maximum consecutive time (minutes) during the normal workday for each activity:
        Sit: 240
        Twist: 1
        Stand: 90
        Crawl: 0
        Walk: 45
        Kneel: 0
        Lift: 0
        Drive: 0
        Squat: 1
        Climb: 0
        Bend: 0
        Reach above shoulders: 1
        
        Repetitive use of hands (Frequency indicated):
        Simple grasp up to 10 lbs. Normal weight: Often
        Pushing & pulling Normal weight: 50 lbs. 1/month
        Fine Manipulation: Calculator, keyboard, writing instrumentsRepetitive use of foot or feet in operating machine control: Not Required
        
        Environmental Factors & Special Hazards
        Environmental Factors (Time Spent) :
        Inside hours: 8
        Outside hours : 0Temperature: Normal Range
        Lighting: Average
        Noise levels: Average
        Humidity: Normal Range
        Atmosphere:Special Hazards : None
        Protective Clothing Required: None
        
        
        To apply please email your resume to hr@rhc.net#IND123

Keywords: Riverside Medical Center, Joliet , DIRECTOR PATIENT FINANCIAL SERVICES - PATIENT ACCOUNTS, Executive , Kankakee, Illinois