JolietRecruiter Since 2001
the smart solution for Joliet jobs

Service Technician

Company: AHW LLC
Location: Dwight
Posted on: May 20, 2023

Job Description:

Service Technician

Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.

Reports to: Service Manager Position Classification: Non-Exempt

Supervises: No One EEO-1: Craft Workers


  • Performs complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) products
  • Participates in required Service EDUCATE Training programs
  • Supports customer clinics
  • Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
  • May promote and sell dealer service programs directly to customers
  • May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time and material used in performing assigned duties
    • Maintain a safe working environment and adhere to company safety program at all times
    • Perform other duties as assigned
      Experience, Education, Skills and Knowledge:
      • 3+ years of experience performing on-site service repairs
      • Outstanding interpersonal and customer service skills
      • Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
      • Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
      • Ability to use Service Advisor and basic computer functions
      • Ability to operate vehicles and equipment used for diagnostic purposes
      • Ability to lift at least 75 lbs. repeatedly
      • Advanced or Master Service Technician certification preferred
      • High School Diploma or equivalent experience required; Associates degree preferred
      • Valid driver's license required; CDL (Commercial Driver's License) preferred

        AHW is a 16 location John Deere Dealership, selling tractors, combines, sprayers, riding mowers, commercial equipment in east central Illinois and western Indiana Date posted: 05/10/2023

Keywords: AHW LLC, Joliet , Service Technician, Engineering , Dwight, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Joliet RSS job feeds