JolietRecruiter
the smart solution for Joliet jobs

UNIT SECRETARY/PAT CARE TECH, ER, St. Joe's Med Center, Joliet

Company: Presence Health
Location: Joliet
Posted on: November 8, 2018

Job Description:

UNIT SECRETARY/PAT CARE TECH, ER, St. Joe's Med Center, Joliet Requisition ID: 57880Location: Presence St Joseph Med JolietLocation Address: 333 Madison Street, Joliet, IL 60 United States (US)Daily Hours: 12 Standard Hours: 36 Employment Status: Full-time Employment Type: Regular Shift: Night FLSA: NSUMMARY The Unit Secretary/Patient Care Technician performs clerical support and patient service functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues for defined patient care area. Assists in the care of patients as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.ESSENTIAL DUTIES AND RESPONSIBILITIES Greets and directs guests, patients, and staff to appropriate location. Answers phones and patient call systems, directs patient calls and takes/delivers messages to the appropriate individual. Acts as the communication liaison with all other hospital departments to maintain and enhance patient throughput and departmental efficiency, conducive to patient care. Identifies the need for service recovery by responding to complaints using the service recovery model, according to the Service Excellence policy. Notifies Charge Nurse (CN), Business Manager, Assistant Patient Care Manager (APCM), or Patient Care Manager (PCM) as appropriate, to initiate resolution. Initiates related forms, requisitions, charge slips, and communication necessary to implement entered physician and provider orders and to ensure efficient operations by monitoring the Process Desktop, in parallel with the Registered Nurse (RN), for order completion/execution and by notifying RN if further action is needed. Performs post-discharge calls to patients to ascertain their level of satisfaction with services. Documents information obtained from calls and report findings to Business Manager, CN, APCM, and/or PCM for resolution of any issues. Monitors and maintains an inventory of forms, supplies, and linen carts stock for the units (with exception of medications) according to established procedure. Receives and delivers supplies, orders, and equipment, and replenishes and organizes personal protective equipment (PPE) and other supplies to support patient care. Processes broken equipment according to department guidelines. Monitors the PAR Vision reports for discrepancies and collaborates with Materials Management on the PAR Excellence system for charge capture (i.e., ensuring items are appropriately charged for by unit staff). Performs charge audits for accuracy and ensure appropriate charge capture by reconciling charges entered with charge report from the order processing system. Performs scheduled environmental rounds on units to ensure all supply, nutrition, medication, utility rooms, etc. are properly maintained and/or cleaned utilizing Environmental check lists/logs; and supply rooms are compliant with regulatory specifications. Performs refrigerator and blanket warmer temperature assessment and completes documentation per regulatory guidelines. Provides patients with assistance in the activities of daily living including dressing, bathing, personal hygiene, positioning, eating, drinking, and tray set up. Performs back rubs and skin care and transports patients to and from other departments. Answers call lights and renders assistance to patients if appropriate or notifies RN and assists nurse. Promotes patient safety and ensure a safe environment by conducting environmental assessment/rounds, monitoring personal patient belongings, using wheelchairs, carts, and other equipment appropriately, identifying potential risks to patient safety in rooms, and removing and/or reporting risks. Documents patient behavior, interventions, and patient response on the observation log per policy. Rounds hourly with patients to ensure that patient and family needs are met. Ensures rooms are in orderly condition by assisting with changing linens, disposing of soiled linen, stocking necessary supplies/linens, and returning unused supplies to cabinet. Performs post-mortem care (i.e., cleaning the body, removing certain tubes/lines, etc.), under nursing supervision.This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.SUPERVISORY RESPONSIBILITIES Does Not Supervise EmployeesQUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience High school diploma or GED required.Computer Skills Knowledge of Microsoft Office software.Certificates, Licenses, Registrations Must complete Crisis Prevention/Intervention (CPI) Training within six months of hire. 57880LLBusiness Unit: Presence St Joseph MC Joliet Department Name: Emergency Services PSJMCJob Segment: Medical Technologist, Secretary, Clerical, Law, Patient Care, Healthcare, Administrative, Legal

Keywords: Presence Health, Joliet , UNIT SECRETARY/PAT CARE TECH, ER, St. Joe's Med Center, Joliet, Administration, Clerical , Joliet, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Holland Administrative Office
Description: Overview With nearly 90 years' experience, Holland knows how to take care of our customers while providing a solid work environment for our employees. Discipline to its core values of Hard Work, Integrity, (more...)
Company: Holland
Location: Wheeling
Posted on: 11/21/2018

Executive Administrative Assistant
Description: A global market research firm is looking for an Executive Administrative Assistant to join their team. The Executive Administrative Assistant will support the EVP and the Global Operations Team. The ideal (more...)
Company: Mack & Associates, Ltd
Location: Chicago
Posted on: 11/21/2018

Data Entry Specialist - (Telecommute)
Description: Mommy Jobs Online is now recruiting Data Entry Specialists to work remotely. Job Overview: You must know how to enter data ctrl c and ctrl v demographic profile information into Excel spreadsheets. (more...)
Company: Mommy Jobs Online
Location: Hammond
Posted on: 11/21/2018


Data Entry Operator
Description: DESCRIPTION We are seeking data entry operators to enter in transportation reservation bookings into our client database software program. We will train
Company: Mommy Jobs Online
Location: West Chicago
Posted on: 11/21/2018

Data Entry Representatives
Description: The data entry team will be taking member correspondence and making required updates to member demographic information such as updating names, addresses, spelling corrections, etc. within the clients (more...)
Company: Mommy Jobs Online
Location: Oak Lawn
Posted on: 11/21/2018

Front Office Supervisor - Marriott Hotels (18002AIB)
Description: Heres To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the (more...)
Company: Marriott International
Location: Chicago
Posted on: 11/21/2018

Virtual Receptionist
Description: Virtual Receptionist You'll be answering incoming calls from busy women who need to set up appointments for services at the nation's premier chain of blow dry bars. The client is looking
Company: Mommy Jobs Online
Location: Mount Prospect
Posted on: 11/21/2018

Data Entry Representatives
Description: The data entry team will be taking member correspondence and making required updates to member demographic information such as updating names, addresses, spelling corrections, etc. within the clients (more...)
Company: Mommy Jobs Online
Location: Orland Park
Posted on: 11/21/2018

At Home Data Entry
Description: We perform forensic quality laboratory analysis for drugs and alcohol to prevent substance abuse in the workplace. In addition to our analysis being accurate, rapid, and legally defensible,
Company: Mommy Jobs Online
Location: Burbank
Posted on: 11/21/2018

Cust. Serv. home office/telecommute
Description: Dental Plan Company, featured on 60-Minutes and in the Wall Street Journal, and Good Morning America seeks serious and
Company: Ameriplan
Location: Wheeling
Posted on: 11/21/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Joliet RSS job feeds