Office Manager
Company: Coastline Academy
Location: Arlington Heights
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Description: Type : Full-time,
hourly Pay : $23-$25 Location : 401 S Arlington Heights Rd,
Arlington Heights, IL 60005 Schedule : Monday through Friday, 11:00
am to 7:00 pm About Us : Founded in 2017, Coastline Academy is the
largest behind-the-wheel driver education company in the United
States. Currently in 8 states and growing, we are a people-first,
technology-centric company with a focus on transparency and
efficiency. We are on a mission to rid the world of car crashes by
teaching students to be safe and confident drivers for life. About
This Role: The Office Manager is a pivotal role responsible for
ensuring smooth office operations and maintaining compliance with
state requirements. This role involves a combination of
administrative and logistical responsibilities, requiring
exceptional organizational and communication skills. Key
Responsibilities: Ensure office supplies are stocked and necessary
equipment is in good working condition. Maintain organization of
office files and ensure proper completion of state-required
documentation, including certificates and drive logs. Scan and
upload documentation and mail as needed. Oversee office cleanliness
standards and assist with cleaning tasks as needed to maintain a
professional and welcoming environment. Provide day-to-day
assistance to Instructors, addressing questions concerning
scheduled lessons and availability. Serve as the primary point of
contact for resolving customer inquiries and concerns, ensuring
prompt and professional communication. Provide exceptional support
to customers by addressing scheduling, documentation, or
service-related questions. Collaborate with team members to deliver
consistent and positive customer experiences. Maintain a
customer-first mindset, proactively identifying opportunities to
enhance satisfaction and loyalty. Ensure all customer interactions
align with company values and service standards. Assist with
communication with existing high schools partnerships in the
region. Help with execution of marketing events as needed. Assist
the training team in coordinating in-person training sessions for
new Instructors. Qualifications: Proven experience in office
management or a similar administrative role. Strong organizational
skills with the ability to manage multiple priorities effectively.
Excellent communication skills and the ability to collaborate with
team members. Valid driver's license with a clean driving record.
Proficiency in tools like Slack, Gmail, Google Sheets, Google Docs
and office productivity software. Detail-oriented and committed to
maintaining compliance standards. A proactive problem-solver who
thrives in a dynamic environment. Ability to foster a collaborative
and supportive team atmosphere. Strong multitasking skills and
ability to balance administrative and operational responsibilities.
Physical Requirements: Must be able to sit for prolonged periods of
time in a vehicle Must be able to see and hear during all weather
conditions Must be able to bend, stoop, kneel, touch, feel Must be
able to lift up to 25 pounds at times We are an Equal Opportunity
Employer. That means that we support diversity and inclusion and do
not discriminate against qualified employees or applicants because
of race, color, religion, gender identity, sex, sexual preference,
sexual identity, pregnancy, national origin, ancestry, citizenship,
age, marital status, physical disability, mental disability,
medical condition, military status, or any other characteristic
protected by federal or state law or local ordinance.
Requirements:
Keywords: Coastline Academy, Joliet , Office Manager, Administration, Clerical , Arlington Heights, Illinois
