JolietRecruiter Since 2001
the smart solution for Joliet jobs

Office Coordinator

Company: Home Instead
Location: Joliet
Posted on: January 15, 2022

Job Description:

Join our AWARD-WINNING team today!Home Instead - Office CoordinatorJRG 4, Inc. d/b/a Home InsteadObjective:The Office Coordinator is expected to perform a variety of operational duties. The Office Coordinator -is expected to answer phones, complete administrative duties, support scheduling and -daily operations under the guidance of the franchise owners(s), -Operations Manager and Scheduling Coordinator in order to provide the highest quality service to clients and the best experience for CAREGivers. Primary Responsibilities:

  • Reflect the core values of JRG 4, Inc. (d.b.a. an independently owned and operated Home Instead franchise).
  • Handle office responsibilities to allow a consistent full time networking effort, which is critical in building the business
  • Greet and welcome each visitor in a friendly, warm, and professional manner
  • Answer each incoming call in a friendly, professional, and knowledgeable manner and distribute incoming calls to the appropriate staff members
  • Field new client inquiries over the phone in a knowledgeable manner and schedule care consultations
  • Assist with hiring process for new CAREGiversSM, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process.
  • Assist with VA processing and maintain updated authorizations
  • Assist with staffing as needed with scheduling -
  • Enter and maintain accurate client and CAREGiver records in the operating system
  • Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate
  • Determine each visitor's purpose in a pleasant manner and promptly notify the appropriate staff member of their arrival
  • Assist with stuffing and mailing client invoices and CAREGiver payroll
  • Ensure Home Instead standards are met and upheld
  • Maintain regular attendance at the office to execute job responsibilities
  • Demonstrate open and effective communication with owner, colleagues, and CAREGiversSecondary Responsibilities:
    • Process criminal background, Adult Protective Services and Department of Motor Vehicle checks
    • Participate in quarterly CAREGiver meetings
    • Order and stock office supplies
    • Maintain supplies for postage, fax, credit card and copy machine
    • Perform all other functions deemed necessaryEducation/Experience Requirements:
      • Associate degree+
      • One year of related business experience or an equivalent combination of education and work experience may be considered
      • Must possess a valid driver's licenseKnowledge, Skills and Abilities:
        • Must understand and uphold the policies and procedures established by JRG 4, Inc., (d.b.a. an independently owned and operated Home Instead franchise)
        • Must demonstrate excellent oral and written communication skills and the ability to listen effectively
        • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
        • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
        • Must demonstrate discretion, integrity, and fair-mindedness consistent with company standards, practices, policies, and procedures
        • Must have the ability to organize and prioritize daily, monthly, and yearly work
        • Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
        • Must present a professional appearance and demeanor
        • Must be able to operate office equipment
        • Must be able to operate Home Instead technology
        • Must be patient and congenial on the telephone
        • Must have computer skills and be proficient in Word and Excel
        • Must be able to work evenings or weekends as required
        • must be able to perform duties in a professional office settingExpectations & Requirements:
          • Available 40 -hours a week
          • Ability to treat seniors with dignity and respect
          • Ability to communicate with clients and CAREGivers in a friendly and congenial manner
          • Comply with a criminal background check, DMV check, and drug screen
          • Possess a valid driver's license and valid auto insuranceEach Home Instead franchise is independently owned & operated.Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Joliet , Office Coordinator, Administration, Clerical , Joliet, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Joliet RSS job feeds