JolietRecruiter Since 2001
the smart solution for Joliet jobs

Office Coordinator

Company: AthletiCo Ltd.
Location: Joliet
Posted on: April 8, 2021

Job Description:

OverviewGreater Purpose and Core Values Athletico empowers people, inspires hope and transforms lives. This is accomplished throughdemonstrating our core values of one team, understanding our business, recognition, people-focus,accountability, continuous innovation and trust & integrity. Position Summary: The Office Coordinator will serve as a liaison between Athletico, its patients and staff. The Office Coordinator will facilitate communication with patients, all clinic staff, referral sources, insurance companies, and all corporate departments. The Office Coordinator offers the highest level of customer service to ensure that patients receive the utmost care, consideration and is an integral part of the clinic success. ResponsibilitiesEssential Duties and Responsibilities: The Office Coordinator is responsible for: --- Creation and maintenance of an environment that ensures the highest level of customer service to all--- Providing professional, friendly and compassionate service to all patients and staff in person and/or via telephone communication--- Setting expectations for physical/occupational therapy services including but not limited to patient intake paperwork, insurance benefits, preauthorization, outcome measures, payment on account and layout per company best practices--- Accurate scheduling and registration of patients--- Obtaining and verification of patient insurance information, and manage patient insurance requirements such as pre-authorizations--- Informing Athleticos patients of insurance benefits, which will include conversation around patient balance and options to pay. This also includes collecting patient balances, co-payments, self-pay and durable medical equipment payments per company guidelines--- Timely communication via email, phone, and/or in person--- Serving as the liaison between attorneys, Resource Center departments , clinical staff, insurance companies, adjusters and nurse case managers and patients--- Managing the communication of patient progress to physicians, nurse case managers, adjusters , attorneys via fax, email or phone--- Running the daily/weekly Portal and NextGen reports. Review and identify next action(s)--- Supporting the Facility Manager with daily operations of the clinic--- Supporting the Regional Manager and Regional Service Manager as requested to help grow the business--- Onboarding of new employees/verifying I-9 Perform all duties and special projects assigned per specified deadlines--- Training all staff on administrative duties, company protocols and best practices--- Ordering of office/clinic supplies--- Ensuring they maintain flexibility to perform rehabilitation aide position requirements if and when clinic requires support--- As applicable per location, could be responsible for urine and/or saliva collection for post offer drug screening.--- Other duties as assigned by the Facility Manager and/or Regional Service Manager Job Requirements/Specifications: --- Strong customer service skills--- Strong organizational skills, goal oriented, and attention to detail--- Ability to communicate in a clear, concise and professional manner--- Ability to work independently as well as part of a team and work in a fast paced environment--- Ability to multitask and prioritize--- Reliable/Punctual/FlexibleQualificationsEducation and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required. --- Minimum of a high school diploma or GED required--- Strong background in providing excellent customer service skills preferred--- Proficient with Microsoft Word, Outlook, and Excel preferred or a similar version such as Libre Office--- Knowledge of healthcare insurance benefits and coverage preferred--- Work well in a team atmosphere and have a strong sense of leadership skills--- Enjoy interacting with people Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. --- Patient/Client Satisfaction: Providing exceptional customer service that exceeds expectations--- Accountability: Accepting responsibility for my action, decisions, and behaviors--- Continuous Improvement: Developing personally and professionally and being open to coaching consisting of positive and constructive feedback--- Teamwork: Collaborating to achieve a common goal Language Skills : --- Ability to read, write and speak English proficiently Physical Demands: The physical demands describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. --- Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus--- While performing the duties of this job, the employee is regularly required to talk and hear--- Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)--- Frequently required to stand, walk, sit, use hands to feel, and reach with hand and arms--- Occasionally lift and/or move up to 20-25 pounds--- Fine hand manipulation (keyboarding)--- Travel may be required to existing or new Athletico locations or corporate onsite meetings Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. --- Internal office--- The noise level in the work environment is usually low Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: AthletiCo Ltd., Joliet , Office Coordinator, Administration, Clerical , Joliet, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Administration, Clerical Jobs


Administrative Assistant
Description: One of our top producing Real Estate Agents is seeking a highly motivated, self starter with a take charge mindset for a full-time Administrative Assistant/Inside Sales Associate position. This is a (more...)
Company: Baird & Warner
Location: Chicago
Posted on: 04/11/2021

Administrative Assistant - To 80K - Chicago, IL - Job # 2218
Description: The Position br br We are seeking to fill an Administrative Assistant role in the greater Chicago, IL market. The Administrative Assistant is responsible to assist in performing a variety of secretarial, (more...)
Company: Drake Cooper
Location: Chicago
Posted on: 04/11/2021

Corporate Security Receptionist
Description: Job ID: 259339Lawn Garden, a CRH company,--a division within Oldcastle APG, is one of the largest manufacturers of bagged and bulk decorative mulch, soil, stone, and limestone products in the nation (more...)
Company: Hollister Incorporated
Location: Libertyville
Posted on: 04/11/2021


Office Manager/Executive Assistant
Description: A renowned commercial leasing firm located in Chicago's West Loop is seeking a professional and detail oriented Office Manager/Executive Assistant to add to their team. The Office Manager/Executive
Company: Mack & Associates
Location: Chicago
Posted on: 04/11/2021

Data Entry Reps
Description: We're currently seeking work from home customer service, appointment setting, telemarketing and data entry representatives. You're primary responsibility is to give specialized guidance
Company: Atona
Location: Aurora
Posted on: 04/11/2021

Receptionist
Description: A company supporting the administrative needs of various business owners is seeking a part-time Receptionist to join their Chicago team. The
Company: Mack & Associates
Location: Chicago
Posted on: 04/11/2021

Experienced leasing consultant with MLS and administrative experience.
Description: Berkshire Hathaway HomeServices Chicago is growing and seeking an experienced Real Estate Leasing consultant or broker to work as an employee in our landlord services division.Applicants must have a combination (more...)
Company: Live Here Group
Location: Chicago
Posted on: 04/11/2021

Work at Home Mom
Description: We are looking for dedicated people who are passionate about helping others live their best life through a journey of nutrition, health, and overall
Company: Home Life Career
Location: Calumet City
Posted on: 04/11/2021

Administrative Assistant: Department of Science and Research
Description: What we're looking for: We are seeking a talented professional responsible for providing administrative support for Department of Research DOR programs and committee activities. Please submit a cover (more...)
Company: RSNA
Location: Oak Brook
Posted on: 04/11/2021

Work from Home - Part Time - $18.00 base-appt
Description: Work from home remotely with customers, explaining our products, and placing any orders. No experience needed Competitive base pay. Incentives possible. Flexible schedules to work around your online (more...)
Company: Vector Marketing
Location: Rockford
Posted on: 04/11/2021

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Joliet RSS job feeds