collections Specialist
Company: Morris Hospital
Location: Morris
Posted on: June 25, 2022
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Job Description:
DESCRIPTION OF POSITION Duties include accurate and timely
follow-up on insurance and/or self pay#accounts in a fast paced
goal oriented collections department.# The Collections Specialist
adheres to government and third party payor guidelines when
resubmitting claims, improves revenue cycle capture accuracy as a
result of analyzing applicable Morris Hospital contracts and
reconciling to payments received, resolving denials, and appealing
claims. Responsibilities also include establishing payment
arrangements on self pay accounts, referring delinquent accounts to
a collection agency, and maintaining third party follow-up. This
position is responsible for identifying and reporting
inefficiencies and opportunities that enhance the revenue flow. The
Collections Specialist provides customer service regarding
collection issues, process payer and customer refunds, process and
review account adjustments, resolve client discrepancies and short
payments. They are responsible for monitoring and maintaining
assigned accounts, account adjustments, small balance write off,
customer reconciliations, accountable for reducing delinquency for
assigned accounts, perform other assigned tasks and duties
necessary to support the Patient Financial Services Department.
QUALIFICATIONS # Professional/Educational High School diploma or
equivalent required. Typing, computer entry and other clerical
skills and experience required. # Personal Knowledge of medical
terminology. Strong communication skills. Knowledge of overall
patient access / financial services process. Strong working
knowledge of Medicare, Medicaid, Blue Cross and commercial
insurance billing is required.
Keywords: Morris Hospital, Joliet , collections Specialist, Accounting, Auditing , Morris, Illinois
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